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Interpersonal Skills: Why Is Listening Important In A Business

752 Words4 Pages

INTERPERSONAL SKILLS REPORT Interpersonal skills are the life skills an individual uses on a daily basis to speak and connect with other individuals or groups. (SkillsYouNeed, 2015). People who develop robust interpersonal skills are typically more thriving in their personal and professional lives. Employers usually look for employees with strong interpersonal skills, as they seek people who can perform well in a team and be capable of communicating efficiently with coworkers, suppliers and consumers. This paper identifies each of the following interpersonal skills: listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching; along with examples of their applications and efficiency in the business life. Listening is …show more content…

(2015). What are Interpersonal Skills? Retrieved from http://www.skillsyouneed.com/interpersonal-skills.html Mooney, L. (2016). Why Is Listening Important in a Business Organisation? Retrieved from http://smallbusiness.chron.com/listening-important-business-organisation-24040.html Wilding, M. (2015). How to Be More Assertive at Work (Without Being a Jerk). Retrieved from https://www.themuse.com/advice/how-to-be-more-assertive-at-work-without-being-a-jerk Kelchner, L. (2016). Top Ten Effective Negotiation Skills. Retrieved from http://smallbusiness.chron.com/top-ten-effective-negotiation-skills-31534.html Interpersonal Feedback. (n.d.). Retrieved from http://www.trainanddevelop.co.uk/article/interpersonal-feedback-a40 Scivicque, C. (2011, June 14). How to Be Persuasive in the Workplace. Retrieved from http://www.eatyourcareer.com/2011/06/how-be-persuasive-workplace/ Suttle, R. (n.d.). Define Interviewing Skills. Retrieved from http://work.chron.com/define-interviewing-skills-16531.html Chapman, A. (2010). Coaching. Retrieved from http://www.businessballs.com/coaching.htm Mayhew, R. (n.d.). Examples of Employee Coaching. Retrieved from

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