Lessons Learned Health care managers can improve change by becoming coaches and removing barriers. Improving performance by implementing Lean Six Sigma. Training their employees to think lean by using the methods and techniques for a better result. A hospital manager will benefit from implementing the three stages of change. These are questions to ask, what is our current state, the transition and our future state. Is this leading to the goal you want to accomplish, (Arthur, 2016). Understanding your customer needs for a product and services. Convincing your employees to have the same mind shift in change for delivering top quality service. Plan, inspire, launch, and support, creating a culture to sustain improvement. Employees will deliver quality work at a faster rate if they have the training and tools.
Following the step of management through teamwork will maximize success. Encouraging and inspiring your employees, for suggestions, there is no better way to ask the hospital cook, why the meals are serve cold. Having them walk through the steps to make improvement. Identifying office waste, overproduction of too many brochures, leaflets or stationary, (Morgan, & Brenig-Jones 2012).
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Creating a culture where good is not good enough. Everyone must be on board when it comes to LLS. Managers focuses on employee communication, sponsorship, coaching, for sustaining improvement. And not taking excuses, blame game, the old saying this is how we always do it. Managers creating environment for change, such a patient safety, and employee morale. Using data for operational problems and narrow the focus to the problem (Arthur, 2016). Using the 4-50 rule which is taking to many steps to complete a