Develop and implement strategic plans
Assessment 1
• Describe existing mission and vision statements.
Vision:
To change the perception of soft drinks as the junk nutrition and transfer customers’ perception of soft drinks as the efficient and healthy nutrition intake.
Mission:
To produce the best and delicious soft drinks in Melbourne.
To ensure customers perceive their products as the nutritionally balanced products.
To ensure the business operate in a sustainable way which can benefits all the business stakeholders.
• From the information provided in the case study, develop revised vision and mission statements that reflect the current organisational requirements.
Vision:
To maintain as the top market performer within the espresso coffee machine industry from the
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They have also been cross trained to ensure all the staffs are familiar with the product knowledge to promote the business to the customers.
- Get staffs feedback: At ZieTel all the staffs’ complaints, opinions and recommendations will not be fallen to the deaf ears. Instead they are encouraged to provide feedback within all the perspectives of business performance and operations. This feedback are conducted in both direct and indirect format.
- Management decisions and behaviours to be consistent and integral: At ZieTel trust were created within the organisation as the management has provided the role model and best practice examples to design and implement organisational policies, procedures, staff roles and responsibilities, therefore staff commitment and full participation are also created.
- Involve staffs in business decision making process: At ZieTel all the staffs are informed of the business decisions no matter of what stage they are in, therefore staffs have a clear guidelines and directions for the tasks they