COMMUNICATION SKILLS
Communication is basically the process by which different people exchanged information. It is much more than the words (Encyclopedia of Children 's Health)
Communication skills is define as the ability to convey or share the message, idea and feelings in such a way that it become effective an efficient (BusinessDictionary.com)
If someone has communication skills he and she then has an aptitude for conveying and receiving messages clearly both verbally and through body language which include eye contact, body movement, facial expression and posture. Communication skills can be applied in our daily situations to communicate our views in order to make it more beneficial. It is important for everyone to know these skills when exchanging deep or small talk conversation with someone else (Gonzalez)
The ability to have effective communicate with colleagues, staff and superiors or in fact even with family is essential, no matter where you work in or not. Especially people who are working in this digital age must
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A person should be polite and always avoid to use harsh and rude words while sharing information as it will definitely end the communication in bad phase whereas through a friendly tone one listen to you more attentively and also pay more focus in what you are saying. Personal question or even just a smile not only makes the environment smooth but also it leaves a good impact of yours in the mind of people whom you want to cater. The best way to encourage people to engage in open and honest communication with you is always a nice tone therefore it is important for everyone to be nice in all communication places. It is help full in both face to face communication and written communications. Such as while writing emails, if you begin with "I hope you guys had a good and energetic weekend" will make the recipient feel appreciated and respected which is a good to develop in your listeners