Organizational behaviour (OB), is a study of human behaviour in an organization setting, the interface between human’s behaviour and the organization and the organization itself. In order to understand a human’s behaviour in an organization setting we need to understand the organization itself because an organization influence and influenced by the individual. OB helps to analysed human behaviour in the work setting and determines the impacts on job structure, communications, performance and leadership.
In order to improve the interpersonal processes firstly organization have to distribute a set of email etiquettes guidelines to all employees. When there is a good email, it encourage everyone to communicate clearly to avoid any confusion. Employees are to be reminded that office emails are not private so they have to respect their colleagues when they send or reply to any emails. When an employee feels respected he or she are most likely to feel a stronger relationship with the person who sends the email. Secondly, creates a team-building event on a regular basics. Effective team buildings can help to allow them to learn how their colleagues’ minds work, their personalities and how they communicate. Thirdly, streamline the business meetings. It is advisable that we should always stick to the agenda and to always watch the clock closely as to respect other colleagues who have other deadlines to meet. Assign someone to take notes and distribute it to others who missed out on