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Level Of Performance In The Portfolio Recovery Industry

1101 Words5 Pages

Tudge states that the level of performance will reflect in the amount of profit produced (Tudge, 2003). This is a true statement in core operations at Portfolio Recovery Associates. The better performing teams are those who add the most profit to the organization. Rosen makes a point that controlling inventory can increase profit for a business (Rosen, 2015). Portfolio Recovery Associates purchases delinquent accounts, contact consumers, and discuss payment to resolve their delinquent account. According to Rosen (2015), a rapid turnaround can comtrol the inventory while increasing profit to the company. From the purchase date to resolution date, profit could improve due to the inventory, which are accounts, are cycling effectively. In addition, …show more content…

In addition, the longeveity of a company depends on its ability to sustain and increase profit (Hawker, 2015). Portfolio Recovery Associates have productivity expectations and an Employee Handbook that reviews the desired conduct of employees. The result of core operation as well as conduct of employees will direct reflect profits. However, according to Montgomerie, organizations are seeking more than a temporary profit maximiziation (2015). Based off Montgomerie’s research, companies like Portfolio Recovery Associates are looking beyond peek schedules when profit are soaring. Therefore, a plan to consistently increase and maximize profit is the topic of discussion. The research must look outside tax season when profit is at its highest to find what else can drive more profit. Porfolio Recovery Associates have a strategy team versus companies that use marketing and sales. According to the article, All Customers Are Irrational: Understanding What They Think, What They Feel, and What Keeps Them Coming Back (200(9) removing marketing and sales can increase profitability within a corporation. Therefore, the overall profitability is increased by markteing and sales not existing in Portfolio Recovery Associates. However, strategy can help with more productivity in the local office. So, Tennessee Regional Office can improve its profitability based off …show more content…

Presenting this marketing tool as a skill to representatives can be a way to increase profit at the Tennessee Regional Offie. Good experiences should be shared among all employees in the center. Representatives should find ways to personalize the technique and duplicate it. The company does not involve itself with heavy marketing, therefore customer experience could be used to promote profit. Portfolio Recovery Associates have business relationships with most banks. Through past experience, when another debt is purchased by the company, the customer can feel confident in the upcoming

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