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Malcolm Baldrige Essay

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What is the Malcolm Baldrige Award? The Malcolm Baldrige Award was established in 1987 by the United States Congress as an award to help encourage American companies to promote quality in their business practices. During that time, America had not seen companies strive for quality in both their services and products. This caused America to start slipping behind the global competition. The fact that this award exists makes American companies strive to raise their quality standards, which in turn encourages companies from other countries to also promote better quality standards throughout their industries in order to compete globally with other businesses. The benefit of this award is that it raises the bar of quality standards in companies worldwide ensuring that the consumer receives a superior product or service. Who is Malcolm Baldrige? The Malcom Baldrige Award was named after Malcom Baldrige, who served as Secretary of Commerce from 1981 to 1987 (University of Wisconsin-Stout, n.d.). He was an advocate of quality management and saw how other countries were advancing past American companies in terms of products produced and services provided, based on their astute attention to quality assurance. In light of these findings he helped draft one of the earlier versions of the …show more content…

They have been committed to making sure that their practices meet the Diversity Maturity Model (DMM), a standard created by Robert Stevens, the former CEO of Lockheed Martin back in 2004. The Diversity Maturity Model was first implemented as a tool to help aid in the hiring process. Stevens was faced with the fact nearly three-quarters of the organization’s employees would be retiring within the decade (Dutt, 2006). With such a large amount of employees leaving in a short time period, Stevens needed to come up with a plan to hire employees while still meeting the company’s vast diversity

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