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National Express Customer Service Case Study

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National Express Phone Numbers National Express Department Contact Number Customer Service 0871 781 8181 Other Assistance 0371 781 8181 Registered Office 0845 013 0130 Disabled Persons' Travel Helpline 0871 771 7179 Local Bus Services in the West Midlands, Coventry and Dundee 0121 254 7272 Investor Relations 0121 460 8658 Media Relations 0121 460 8401 How To Contact National Express Customer Service? National Express Group plc is a public transport company operating in the United Kingdom, Spain, Morocco, Portugal, United States, and Canada. It provides long-distance coach services across Europe. Passengers and customers of National Express need to contact customer service for various reasons. Locating the contact information for customer service is easy. Visit National Express web. Scroll down and find site tools on bottom right. Contact us link is located right below the site tools. Various modes of contacting National Express are available on this page. Additionally, you can visit the help page for answers to commonly asked questions or send email using the online form. It also has contact number for general enquiries as well as phone number for reservations. You can write to Chris Hardy, the managing director of National Express to forward your enquiries or concerns. The address is Chris Hardy Managing Director National Express Coach …show more content…

These cards come with additional discounts. However, the person buying such coachcards requires meeting the eligibility criteria. You cans select the duration of the coachcard validity depending upon your needs. Students or young people between the 16 to 26 years of age are eligible to procure young person's coachcard. Visit, young person's coachcards page for eligibility criteria, discount structure, and other information. Similarly, you can contact customer service for more information about senior citizens and disabled person's

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