Policy and Advocacy Specifically focusing on the concept of complexity science, Porter-O’Grady and Malloch (2018) describe it as a new way of thinking about our human experience, focusing on the relationships and interactions of that experience, rather than the functions, activities, and form. In healthcare especially, it is likely that all have experienced randomness and unpredictability. However, leaders must accept the fact that things may not be as predictable and orderly as they want them to be. As nurses, this can be a rather difficult concept to accept. In an effort to eliminate this sense of unpredictability, hospitals tend to rely heavily on protocols and policies. Though, it is important to remember that within the broad principle …show more content…
Nurses like predictable… however, in the world of healthcare, this is not always achievable. Thus, leaders must remain supportive of creating the future, while keeping in mind that not all influencing factors are controllable. Leaders must change their mindset to understand that they do not always make things happen; but rather, ensure that the right thing happens. With that, part of the nurse’s role includes serving as a patient advocate. Jansson et al. (2015) described advocacy as, “an intervention to help patients obtain services and rights and benefits that would (likely) not otherwise be received by them and that would advance their well-being” (p. …show more content…
Discussing several topics, authors Kohn, Corrigan, and Donaldson (2000) shed light on this controversial issue, stating, “consumers believe they are protected,” rightfully so, as a culture of silence remained (p. 3). With a goal of breaking the cycle of inaction, authors reported that it could no longer be tolerated – declaring, “it is simply not acceptable for patients to be harmed by the same health care system that is supposed to offer healing and comfort” (Kohn et al., 2000, p.