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Components of management of quality in health care
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Components of management of quality in health care
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After reading Dr. Galanti 's articles about culturally competent healthcare please answer the following questions: What did you gain from reading Dr. Galanti 's article? Dr. Galanti provides insight into the relationship between cultural diversity and heath care providers. Dr. Galanti’s briefly states the difference between “stereotype and generalization”. The author recognizes that generalization may be a key factor used by workers in the health care community to bring awareness and a better understanding of cultural differences among patients. The article explains that although cultures differ in values, traditions, and beliefs, there are questions (the 4’C’s of culture) that may open up the line of communication, between provider and
They take in full consideration of each individuals needs which includes having a medical clinic, mental health clinic, addiction services, and housing. The treatment is focused on the entire person, not just one need or
Sun Country Health Region prides themselves on their vision, mission, and goals. Their mission states that “Sun Country Health Region Authority works together with individuals and communities in partnership to achieve the best possible care, experience and health” (Sun Country Health Region Website). The region also has a number of goals to which the organization values greatly when it comes to how the agency operates in both therapy departments in Weyburn and Estevan. The goals the health region has, which will be covered more in depth later in this report include, “better health, better care, better teams, and better values” (Sun Country Health Region Website). During the time spent here in the therapies department, it has become apparent
Examine how public health organizations and health care providers encourage their employees to gain “cultural competence” beyond being bilingual. First they need to enhance their employee’s self-awareness of attitudes they might have towards different racial and ethnic groups. Second they can improve the care that they give by simply increasing their knowledge about different cultural beliefs and practices. How those groups typical seek health care and the attitudes they have toward health care.
Are met by professionals, because due to their illness they are experiencing changes and therefore the relevant staff will be able to help with the specific care that they need for their specific needs. This will help professionals to be able to support the client in the best possible way that will benefit them overall when receiving their care
Healthcare leaders seeking to change the current system must work to maximize value for patients—that is, increasing access and achieving the best outcomes at the lowest possible costs. This transformation is not a single step but an overarching strategy of quality improvement (QI). Dr. Robert Janet, MD is the Medical Director at Mount Auburn Independent Practice Association, and a leader in the field doing exactly this: challenging current practices in order to improve both the physician-patient relationship and the physician experience through innovation and collaboration. I consider Rob the quality-guru in my life. With his patients, he helps them make changes by altering their outlook; they need to have enough humility and self-awareness
If nurses lack of understanding regarding community demographics and cultural differences, they can have unintentional bias, and stereotype patients due to a lack of awareness of the cultural demographics of the community they serve (Camphinha-Bacote, 2011). Cultural competence is the understanding of different cultures and how that impacts the provision of patient care. Cultural competence in nursing is defined as one willingness or the desire to understand a patient’s culture, the ability to learn about a defined cultures belief system, and to work effectively as a healthcare provider understanding the dynamics of the patient’s culture as it relates to their relationships and care (Kardong-Edgren et Al.,
My dedication to this statement has been reinforced both through my academic courses and my practical experiences in healthcare. In my final year of my undergraduate education, I took an anthropology course titled “Living Medicine”. This course exposed me to diverse healthcare systems globally, highlighting the pivotal role of cultural attitudes and practices on patient outcomes. In this study, we viewed a TedTalk given by Dr. Atul Gawande, a surgeon and a writer. Gawande describes how the healthcare system in the United States was shaped based on a culture that values independence, self-sufficiency, and
Perhaps the best first step, and simplest, in response to the lack of cultural competency is for physicians in health care settings to place greater emphasis on cultural sensitivity and awareness trainings to improve treatment for Hispanics. The emphasis on this solution is an important starting point that will help increase the effectiveness of future initiatives in health care. Emphasis on cultural sensitivity and awareness is most efficacious in resolving cultural competency because the solution is both practical and simple. By providing training programs within health care settings that specifically focus on cultural sensitivity and awareness, physicians will learn to respond effectively to their Hispanic patients’ needs that show knowledge of their cultural differences. “One-size-fits all” types of prevention and treatment models cannot be applied to Hispanic patients and expect beneficial outcomes, thus “the challenge is for physicians to move beyond their belief systems and values and expand their world views to validate how others function”
After taking the self-assessment survey for quality and culture, I would like to improve and understand how cultural competence can have a real impact on clinical outcomes. Taking from some of the questions I answered wrong, it make me wants to be cultural competent. There are a few questions I am surprised and shocked, that I answered them incorrectly. I do understand that with training, I will start to gain cultural competence but it will take consistent individual practice on my part to develop and maintain individual cultural competence. Cultural competence can lead to, health literacy, health equity, and fewer diagnostic errors, which might help the patient expand their choices and access high quality medical providers because patient
Cultural Competency in general is related to the ability to serve people in an appropriate way where they feel respected. In health care this refers to comfortable treatments that meet the standards of the patient from any backgrounds with all their different ways of living. Health care is a very important matter to every culture with different beliefs, traits, linguistics, etc. As Tamu Nolfo, the certified prevention specialist states in the short video “What is cultural competence and why is it important?” , there is still a problem with inequality in the United States.
The Importance of the Six Aims of Quality Patient Care (STEEEP) Since the addition of Crossing the Quality Chasm six aims of quality patient care was created by the Institute of Medicine (IOM), there has been a significant change in the effectiveness and condition of patient care. Before this report came out in 2001, health care providers did not realize that they were not providing proper care to patients in addition to disorganization and complexity of standards of care. The IOM was able to determine that, “failure of system processes, poor communication, and unhealthy work environments contribute to medical errors, ineffective delivery of care, and stress among health professionals” (Winterbottom 2012). It is essential for patients to feel
Cultural competency: Indians Culture competency is defined as one has the knowledge, the abilities and the skill to deliver care congruent with the patient’s cultural beliefs and practices (Purnell, 2013). As a nurse or a health care provider, increasing ones consciousness of culture diversity improves the possibilities for health care practitioners to provide competent care (Purnell, 2013). Nurses and all health care providers should be aware of other cultures to provide the best care that they can for that individual. Developing a relationship with diverse cultural groups involves good interpersonal skills and the application of knowledge and techniques learned from the physical, biological, and social sciences as well as the humanities (Purnell, 2013). I am choosing to select the Indian culture for my first assignment.
The way a person thinks about health, “whether that is our ‘philosophy’, our ‘worldview’, our ‘framework’ influences what we do as individuals in practice,” as well as how we deliver the health service. These elements allow us to think about healthcare in our own culturally acceptable way, this isn’t always an acceptable way of delivering the service to people with views different to our own. Cultural competence is an approach that aids in influencing the service and the education of healthcare professionals. (Taylor, K., & Guerin, P., 2010). Cultural competence is defined as a knowledge and understanding of cultures, histories and contemporary realities and awareness of protocols, combined with the proficiency to engage and work effectively in a cultural context congruent to the expectations of the people of that culture.
Beach, Saha, and Cooper (2006) concisely summarize the prominence of cultural competency in the following manner: “Both patient-centeredness and cultural competence aim to improve health care quality, but each emphasizes different aspects of quality. The primary goal of the patient-centeredness movement has been to provide individualized care and restore an emphasis on personal relationships. It aims to elevate quality for all patients. Alternatively, the primary aim of the cultural competence movement has been to increase health equity and reduce disparities by concentrating on people of color and other disadvantaged populations” (p. 7).
