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Red Lobster Job Analysis Essay

851 Words4 Pages

Case Study
Developing Job Descriptions for Red Lobster
BUS5511-01 Human Resources Management
Dr. Emilda Joseph
April 19th, 2023

According to Cascio and Aguinis (2011), job analysis and job description development are critical to attracting and retaining talented employees, making it essential for organizations like Red Lobster to develop effective job descriptions. Red Lobster must create job descriptions that align with its new business strategy to attract management-level staff who share the company's values and vision. Thus, this case study aims to describe the process of developing an effective job description for the Restaurant Manager position that aligns with Red Lobster's mission, vision, and values.
Process of Job Analysis …show more content…

List of Duties or Tasks Performed Critical to Success:
• Oversee daily restaurant operations, including staffing, scheduling, inventory management, and financial reporting.
• Ensure the highest level of customer satisfaction by monitoring service quality, addressing customer complaints, and implementing service improvements.
• Maintain quality standards by enforcing food safety, cleanliness, and maintenance policies and procedures.
• Manage and develop staff by providing training, coaching, and performance feedback.
• Collaborate with other managers to develop and implement strategic plans to meet business goals.
Decision-Making Requirements:
• Determine staffing levels and hire, train, and terminate employees as necessary.
• Plan and execute menus based on customer demand and seasonal availability.
• Monitor inventory levels and order supplies as necessary.
• Approve discounts and refunds for customers.
Description of Relationships and Roles within the …show more content…

A., & Starke, M. (2000). Research on employee recruitment: So many studies, so many remaining questions. Journal of Management, 26(3), 405-434. doi: 10.1177/014920630002600304
Cascio, W. F., & Aguinis, H. (2011). Applied Psychology in Human Resource Management (7th ed.). Pearson Education, Inc.
Dessler, G., Chhinzer, N., & Cole, N. (2016). Human resources management in Canada (13th ed.). Toronto: Pearson.
Fine, S. (2013). Decision-making in organizations. Hoboken, NJ: Wiley.
Hansen, R. S. (2011). Job descriptions that win: 3 outstanding examples. Quintessential Careers. Retrieved from https://www.livecareer.com/quintessential/job-descriptions-that-win-examples
Lussier, R. N., & Hendon, J. R. (2016). Human resource management: Functions, applications, skill development (2nd ed.). Thousand Oaks, CA: Sage.
Phillips, J. & Gully, S. (2009) Strategic Staffing. Pearson: New York
Rothwell, W. J., Jackson, R. D., & Knight, S. (2005). Human resource transformation: Demonstrating strategic leadership in the face of future trends. Human Resource Planning, 28(2),

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