Case Study: Leeds Housing Concern

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Leeds Housing Concern (LHC) is a charity organisation working since 1970’s and providing housing support to homeless people (Berg, Paige, & Lou, 2012). The organisation has been developing new services like learning difficulties, control over drug and domestic violence enabling young people to undergo the treatment for safe and stable community. Leeds Housing Concern is unique in providing research work experience to undergraduate students by providing them working placement to complete their coursework by taking the role to carry out working; planning and assessment support (Leeds Health Concern). My placement as a Project work in Leeds Housing Concern was to complete training up to 154 hours and the main reason to apply in the community …show more content…

In the first week as I was already introduced with the staff and now I was also honoured to meet the clients at the hostel. I was handed the accommodation to get used to the surroundings and get my opinions about the working strategy for the project. To get familiarity with the office working environment, I was given a brief introduction regarding the security measures taken in the hostel, working of the equipment’s like alarms, fire extinguisher, CCTV cameras and placement of the First AID box. The entire staffs were very cooperative and were happy for me to contribute in any manner and were also open for new ideas that I could share to improve the working system. This instantly made me very comfortable to work along. The faculty was quite firmly developed with modern equipment’s like phone, photocopier, computers were also attached and I was shown the working procedure of these. The placement of the safe-keys (in case of emergency) and complete e-learning of the working was also given to me to study as the brief introduction of fire safety equipment might not be worthy and a complete module was necessary. The Central Office staffs were also introduced and the variety of working criteria was also briefly explained (Lenning, Hill, Saunders, Solan, & Stokes, …show more content…

The feedback I received would help me to improve my verbal communication gap and to avoid mistakes, considering the audience and present a strong image to get their attention. Developing this skill does not only meant to improve my presentation skill, but also involve in communication in meetings and work collaboratively as a team. As I better try to work on the time management, working in real-life have showed me the areas for improvement and to adjust my time doing many things in a short span of time that would reduce the tension and improve the working of my knowledge in a much better shape. Although managing deadline and setting goals were always my area of weakness; and doing the work with manager and meeting deadline was very much helpful but still has to work hard and find ways to set goals to avoid time deadline for my future projects (Shevellar & Westoby,