PROFILE SUMMARY
MULTI-DIMENSIONAL HEALTHCARE AND BUSINESS ADMINISTRATOR
Dynamic, resourceful, and intuitive health care leader with 10+ years’ experience and a verifiable record of accomplishment of handling a broad range of business tasks efficiently and simultaneously. Hands-on expertise in managing personnel, facility operations, finances, nursing activities, strategic planning, and communications while concurrently providing excellent residential care. Possess a multitude of adaptable skills transfer into any administrative function to produce and preserve high levels of efficiency and production Super perception of patron needs with meticulous attention to detail resulting in superior customer service. Currently Seeking an
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The confirmed leadership of various management teams concentrating on adjusting business aims to the mission, advantages, culture, and strategic goals of an association.
Proven ability to integrate clinical quality and cooperation, excellence into all aspects of operations and establish a balanced scorecard to observe and evaluate progress and outcomes.
Proficient in all essential claims processing, including payment audit and professionally resolving customer service issues.
Likewise have a substantial knowledge of medical terminology, CPT codes and ICD-9 codes. Competent interpersonal skills to handle several inquiries in a diplomatic manner
Strong motivator/team player with powerful personal presence and exceptional ability to understand human interactions, facilitate teamwork, build rapport, manage conflict, and teach, coach, counsel.
EDUCATION
Bachelor of Arts in Business Administration (Judson University, Rockford,
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• Moreover, I use a holistic approach in coaching patients to maintain or increase their mobility, by guiding them through a range of motion to build up muscle strength. Also, I employ stretch techniques which has helped people to improve their flexibility.
• Assist in developing mental activities for patients with declining cognition in older adults. For example, by organizing chess and getting residents to participate in crossword puzzles, some residents in my care reported their ability to recall information increased.
• Update business knowledge by participating in educational opportunities; reading professional publications; maintaining licensure.
• Manage patient stability by checking vital signs and weight; test urine; record intake and output information.
MEDICAL CLAIMS PROCESSOR
UNITED HEALTHCARE – 973 FEATHERSTONE RD, ROCKFORD, IL 61104 | July 2004 – December 2014
Duties and Responsibilities
Processed request forms, adjudicates for the provision of deductibles, copays, co-insurance maximums and provider