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Stakeholder Analysis Of Whole Foods

537 Words3 Pages
The more Whole Foods Market is able to understand the firms customers the more likely Whole Foods Market will be able to increase customer loyalty, effectively attract and keep new customers, and minimize loss of business (Carson Research Consulting, 2013). A firm that is not able to satisfy their customers is more often going to lose their share of the market to competing firms that offer superior customer service even if the rival firms prices are higher (Carson Research Consulting, 2013). Customers are a vital stakeholder that can determine Whole Foods Markets’ longevity in the market (Singh, 2013).
Customer Loyalty
Whole Foods Market views each customer as a person who is consciously deciding where to spend his or her money. Whole Foods
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