A. Stakeholders: Are groups or individuals who can affect or be affected by the achievement of a business (lexicon.ft.com). For example, customers, employees, suppliers, communities, and shareholders or the financiers. Moreover, Bank of America stakeholders include customers, clients, investors, regulators, community organizations, employees and others. In addition, Bank of America work with these groups through formal, mandated engagements such as shareholder meetings, as well as through their going outreach to customers, nonprofit organizations and community groups. (about.bankofamerica.com). Bank of America serves a large community of customers by providing original banking products and services such as checking as savings accounts.
B. Business
…show more content…
Organizational Structure: Bank of America’s has an organizational culture consisting Board of directors, executive team, and business segment operations to overseeing the company’s structure and operations. Bank of America of is among the world’s leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. In addition, Bank of America offers industry leading support to approximately 3 million small business owners through a suite of innovative, easy to use online products and services …show more content…
Value Providers: Bank of America values and code of Ethics of Employees around the world share common values that guide both what they do and how they do it. These values are deliver together, act responsibly, realize the power of their people and trust the team. In addition, one key contribution to Bank of America, value proposition is their banking products go through a rigorous review that aims to ensure they are designed to address customer wants and needs, at a fair and equitable cost, with terms our customers understand. For example, in their Consumer Banking Business, they have worked with Pew Charitable Trusts to launch an enhanced checking Clarity Statement, a two-page document that clearly and concisely explains the fees and policies related to the specific checking account being opened (about. Bank of America.com). Furthermore, Bank of America is recognizing as leading company in the United States Small Businesses administration program. They offer a myriad of financial services to small and large business