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Kelly King Mission Statement

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CEO Kelly King is responsible for making the BB&T Corp. vision, “To Create the Best Financial Institution Possible. Be The Best of The Best”, a reality. BB&T Corp. is considered a holding company for BB&T with its headquarters in Winston-Salem North Carolina. BB&T conducts business in Community Banking, Residential Mortgage Banking, Dealer Financial Services, Specialized Lending, Insurance Services and Financial Services. During King’s tenure BB&T has acquired Susquehanna Bank, National Penn Bank, Swett & Crawford (insurance firm), and four other banking or insurance firms. BB&T has business interests in 36 states, the District of Columbia, Canada, Mexico, Camen Islands, Bermuda and Guam. BB&T is ranked #245 in Fortune 500 list for 2016. The success is contributed to a sound vision and mission statement. The BB&T Mission is to “To make the world a better place to live by Helping clients achieve economic success and financial security, Creating a place where our associates can learn, grow and be fulfilled in their work and Making communities in which we work better places to be, therefore optimizing the long term return to our shareholders”. To achieve this mission BB&T values associates that adhere to …show more content…

The BB&T Account hierarchy goes as follows, BB&T Information Systems – CompuCom Account Manager – Regional Onsite Delivery Managers – Technician Leads – Technicians (remote and mobile). There are support functions such as a program manager who reports directly to the BB&T Account Manager and coordinates with BB&T project management for large scale projects. Call coordinators asses the type of incoming support requested and relay the request to the correct technician, mobile or remote. Finally, a dispatch function that uses CompuCom technicians, outside the BB&T account, to handle support calls for outlying regions where the BB&T account does not have sufficient

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