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Leadership skills eassy
Personal leadership strengths and weaknesses
Personal leadership strengths and weaknesses
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Why should a Macy’s representative care enough to spend all of her time helping you find the perfect dress for Prom if they are already earning their wage by standing behind a counter? If you are lucky, however, they may be tired of standing, and their self-interest would be to do something to relieve their boredom. However, the monetary incentive of
We created a questionnaire for the Mustang Outfitters store, to target the students of the Fine Arts department here at Central Baptist college. The questionnaire was formed to evaluate how satisfied the students of this department are with the store and the products that they sell. The goal is to ensure that mustang Outfitters is reaching their customers in the best way possible. We evaluated this by asking the students about pricing, locations, Mustang Outfitters compared to other stores, and asking if there were enough products for students of the fine arts department. Results from these questionnaires gave us the information we needed to make recommendations and the best strategies to use to reach that goal.
Selling high-end products is not so rewarding surprisingly. Employees do not acquire special bags to wear every day, even if so the brand’s collection is about the amount an employee makes in one year’s pay. On a brighter note, personality is a noticeable difference. Spotting a Kate Spade employee is easy due to the style where colorful is an understatement and outgoing is to say the least the opposite. When working for Spade an employee’s inner social butterfly is released, and allows them to have fun while working, making eight hours go by so
As part of our business strategy, we are evaluating our store's products and services to identify opportunities for improvement. This analysis involves a comprehensive review of our product mix, pricing strategy, and customer service experience. We are also seeking feedback from both customers and employees to gain insights into how we can better meet their needs. To ensure our staff is prepared to meet these needs, we have implemented the back-to-back strategy that offers a session at a 20 percent off rate every time a customer has completed a session with us.
I wonder if customer service is a just a word or an actual mission for retail and customer based businesses. One thing is sure at Kudler Fine Foods customer service is the mission and our goal. With that being said there are many variables to just deliberately delivering quality customer service. Specifics like, caring, joyful, and positive personalities are required in order to carry an appropriate customer service experience. One way to ensure that our personnel is providing the right customer experience is to provide incentives to those who go above and beyond.
Nordstrom is a department store of distinction, with an outstanding corporate reputation, identity and image whose targeted market is a customer of affluence. Nordstrom was founded in 1901 as a small shoe company based in Seattle, Washington, that evolved into a department store in the 1960’s, and as of March 2017 operates 123 Nordstrom Full-line Stores, and 226 Nordstrom Rack stores which sell off price goods. Moreover, the exceptional ingredient that compels customers to stay loyal is Nordstrom’s intentional attention to customer service. Therefore, this organization, viewed the customer as being at the top of the organizational chain and empowered employees to make customer oriented decisions that would serve the consumer making
CVS Health is one of the many competitors in the pharmacy retail industry with a focus on retail stores and health clinics within their stores. Currently ranked #10 on the Fortune 500 list (Fortune), CVS Health has over 7,800 retail drugstores throughout the states and Puerto Rico as well as in Brazil, 1000 Minute Clinics, and over 1.7 billion prescriptions filled/managed annually with over 217,000 employees (CVS Health). CVS Health has one of the most successful loyalty programs in all of the U.S. The ExtraCare loyalty program has over 70 million card members. The loyalty program is so effective in the sense that it is tailored to the individuals based on their purchase history.
I applied to the company and got hired as Guest Coordinator. The job is under directing supervision, answering salon phone calls, managing the salon computer appointment systems, guest recording and tracking salon’s traffic flow. Within 3 weeks I got promoted as the lead cashier. Being a lead cashier I am responsible of providing an exceptional experience for guests by engaging each guest to determine their individual needs, keeping fixtures fully stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned. Two month after, I got another promotion and I became the associate manager of people which now called as retail sales manager.
In this assignment i will be explaining how focusing on customers and how providing really good customer service is important in retailing. I will also be looking into the various ways customer service and sales techniques have changed in Tesco. To conclude, i will analyse the impacts made from different customer services and sales techniques in Tesco. As my selected business, i have chosen Tesco.
In an effort to create more efficient and effective health care services, decision makers and organizational leaders have looked to the implementation of interprofessional healthcare teams to deliver care together as opposed to the traditional model of healthcare delivery one that sees practitioners working alone in silos (Tomblin Murphy, Alder, MacKenzie & Rigby, 2010; Weinberg, Cooney-Miner, Perloff, Babington, & Avgar, 2011). In 2008, the World Health Organization (WHO) Study Group on Interprofessional Education (IPE) and Collaborative Practice (IPC) created a set of definitions to assist the health researchers, educators, policy developers, decision makers and others in developing IPE and IPC in their jurisdictions to both build capacity
To assist with the consultation process, we will develop a formal talent philosophy, Human Resources strategy, and a specific staffing strategy. Chern’s talent philosophy describes how employees should be treated and the expectations employees will be held to. Your talent philosophy is that employees are expected to provide top level knowledge and customer service, while attaining sales quotas. Failure to meet quota for four consecutive months will lead to a warning and an additional month of not meeting quota will result in termination. To encourage leadership behavior, employees are encouraged to meet quotas independently as a reflection of employee and departmental freedom.
As a recent college graduate with more than seven years of retail experience in merchandise and inventory, I read the job announcement for Stock Associate with interest. My professional experience aligns well with the qualifications you are seeking at Gucci - Bloomingdale’s Chestnut Hill, in particular, my role as a Seasonal Merchandiser Associate with Saks Fifth Avenue Boston, and I am certain I would make a valuable addition to your organization. With more than seven years of experience in stock, merchandise, and inventory, I am adept in business operations and support, attention to detail and accuracy, and providing exceptional customer service through sales. This experience includes my roles as Seasonal Merchandiser Associate at Saks Fifth
These strategies help them to better their competitors and maintain a competitive and dominant stance in their field. Customer Relationship Management is used very often throughout the whole company of CVS. CVS cares very much on the input from their consumers. CVS truly cares about improving their company, so they are always looking for feedback from
The sector is witnessing a radical change as traditional retail markets are replacing with new formats such as discounts stores, departmental stores, hypermarkets, supermarkets etc. In this competitive environment the retailers are more forced to concentrate towards Customer service & their satisfaction. In retail stores, the customer service is includes like counter service, billing the products, offer explanation to customers, providing them coupons, explain the product
Customers will be a loyal customer if their opinions and needs are met by a company. I believe this is the most important building block. I have worked as a manager of a retail card and gift store in Wantagh for the past five years. Throughout my five years, I take great pride in the customers that shop with us. If there is something that I can do to help my customers or order them a certain product, I don’t hesitate.
