ipl-logo

Tim Hortons Case

786 Words4 Pages

1.0 Introduction/ Background Tim Hortons Inc. is a Canadian-based multinational fast food restaurant, known for its coffee and doughnuts. It is also Canada 's largest quick service restaurant chain; as of December 31, 2015, it had a total of 4,413 restaurants (24 company-owned and 4,389 franchised), including 3,660 restaurants in Canada, 650 in the United States, and 113 in the Middle East. There is a branch at Conestoga College – Doon Campus which opens from Monday to Saturday and it’s one of the mainly option for Conestoga students to have breakfast, lunch and dinner. 2.0 Business Objective Tim Horton’s strategic goals is providing an excellent customer service. It’s possible to observe at Conestoga College Doon Campus branch that everyday …show more content…

In this situation, lot of students gave up to buy Tim Hortons because they don’t have patience to wait or they don’t want to take a risk to get late at class. The delivery system is an opportunity to support the students more comfortable and increase Tim Horton’s revenue. The order could be made and through the app and delivery at any place at Conestoga College Doon Campus. Another opportunity is create a kiosk where students are able to pay and get the order immediately, in a window open behind the restaurant just to delivery. This is another option for the students don’t need to wait at long …show more content…

The project will include hiring and training employees to hold the deliveries. It’s important to consider that to become possible the delivery operation some rule need to be define as the minimum price order ( 7 CAD + taxes) and plus a tax to delivery (2CAD). This condition is a potential constraint to the project because maybe the students don’t want to pay taxes delivery or respect the minimum order. 5.0 Analysis of Options and Recommendation There are two options for addressing this opportunity: 1. Do nothing. Business is doing well, there is no need of introducing new application. 2. Design a new application which will be beneficial for both Tim Hortons and students and it will create new jobs and it will be good for the company as it will give customer satisfaction. Or adapt the current app Timmy Me to hold the deliveries instead design a new application. The project team will develop an approach for measuring the effect of this new application on productivity. 6.0 Preliminary Project Requirements The main requirement for this project includes the following: 1. Based on the survey result, students find it difficult to stand in a long line for half an hour as they have lectures to attend in the

Show More
Related
1048 Words | 5 Pages

Name: Patel Mukeshkumar Paper # JANET M. TURNER, Appellant v. HERSHEY CHOCOLATE USA Word Count: _______ I. Citation: Turner v. Hershey Chocolate USA, 440 F.3d 604 [3d Cir. 2006] II. Issue and Rule: The district court granted the defendant’s motion for summary judgment on the plaintiff’s disability claim. The appellant’s essential accommodation claim went to trial, but court excluded evidence regarding disability.

Read More
1045 Words | 5 Pages

Name: Patel Mukeshkumar Paper # JANET M. TURNER, Appellant v. HERSHEY CHOCOLATE USA Word Count: _______ I. Citation: Turner v. Hershey Chocolate USA, 440 F.3d 604 [3d Cir. 2006] II. Issue and Rule: The district court granted the defendant’s motion for summary judgment on the plaintiff’s disability claim. The appellant’s essential accommodation claim went to trial, but court excluded evidence regarding disability.

Read More
142 Words | 1 Pages

Tim Horton was born in Cochrane, Ontario on January 12, 1930. He was signed by the Toronto Maple Leafs in 1949 and performed as one of the steadiest defencemen on the blueline throughout his 22 years in the National Hockey League. He played in 1,446 regular season games, scoring 115 goals and 403 assists for a total of 518 points. He played 17 full seasons and 3 partial seasons for the Toronto Maple Leafs.

Read More
533 Words | 3 Pages

In Canada, hundreds of thousands of people are perceived carrying Tim Horton’s coffee cups. From a simple doughnut and coffee shop, to a whole franchise of Tim Horton’s, Tim Horton’s has revolutionized the coffee and doughnuts industry. The purpose of this report is to discuss Tim Horton’s history, founding, and franchise, food, competitors, and its progression in the future. Tim Horton was a man who played hockey in the NHL (National Hockey League) as his career. Later on in his life, he noticed that he could not live on his hockey career forever, and would have to find another alternative.

Read More
888 Words | 4 Pages

I answered the questions I was given ensuring that I added all of the necessary information. Findings Current Structure The current organizational structure for Fraser Foods is functional. This means that similar tasks are grouped into departments, for example, the production department will deal with all activities relating to making the product while the HR department will deal with all employee training

Read More
830 Words | 4 Pages

Tim Hortons being known for its coffee and doughnuts was it’s busiest during the morning hours. So, to help out during the busy weekend mornings, the storeowner would also come in and work. Though the storeowner was a relatively nice guy, he had a tendency to be quite a jerk when things didn’t go exactly how he wanted. One morning I really had the chance to see his lack of professionalism in the work place and his lack of leadership skills. It was Sunday morning

Read More
784 Words | 4 Pages

Tim Horton has a comparative advantage in terms of price competitiveness. They offer various menu with reasonable price. They have had the most franchises in Canada as well. Even though the company is moving to extend their area from Canada into foreign markets, the popularity of the company is still a range of around the North America. Whereas, Starbucks has the biggest strength of its brand name value in the world coffee industry.

Read More
807 Words | 4 Pages

Giant Consumer Products In the case of Giant Consumer Products, Inc. (GCP), the background of this supermarket’s performance, specifically in the Frozen Foods Division (FFD), is reviewed and applied to promotional marketing decisions. Presented by Harvard Business School in 2012, Giant Consumer Products: The Sales Promotion Resource Allocation Decision provides a comprehensive overview of GCP’s overall financial stature, with insights into its FFD including industry and company context, promotional planning, execution, and allocation (Bharadwaj & Delurgio, 2012). In pursuit of further analysis, GCP’s case background can be reviewed and summarized by conducting a situational analysis, determining the core issues, evaluating alternative solutions, and providing concluding

Read More
489 Words | 2 Pages

Another unique benefit for the delivery service is that there is no minimum price for delivery so if you just want a fountain drink or small fries which are some of the more cheaper options the service is still at full disposal. One more unique feature for this delivery service is that since we have contracts with all these fast food chains full menus are on our website for customers to order from . The way the customers can pay for this service is that once they have decided for a meal our drivers go to the fast food chain and pick up the food, the drivers show the fast food workers the order and then when the food arrives at the customer’s home they pay debit or cash and the money goes to the fast food chain because of the partnership between the delivery service and fast food

Read More
256 Words | 2 Pages

we're really good at it. We don’t apologize for this. And maybe we don't all play it but we will wake up at 6 a.m. for any Olympic playoff to support our team. Tim Hortons is awesome,great coffee, even better donuts but, are we really so addicted to Tim Hortons coffee?

Read More
1088 Words | 5 Pages

Chick-Fil-A Case Study Despite being a fast-food restaurant, Chick-Fil-A is widely known for its exceptional customer service. Part of the reason they have incredible customer service is because they have made it their mission to “get better before getting bigger.” Even though Chick-Fil-A has thousands of less stores than its competitors, it has made business all about the customer and it is paying off in large profits and continual growth. Chick-Fil-A’s customer service plan is two-fold: to go the “second mile” and to give the customers something to do.

Read More
90 Words | 1 Pages

The McDonalds coffee case and the case in Class Action against Argo have similarities and differences. Not only that, they both can relate to mass legal knowledge and the role of mass legal knowledge for a generalized public. To start, a shorten version of each case. The coffee case, Stella Liebeck had suffered from “third degree burns” (pg.186) from spilling hot coffee that she had purchased from McDonalds. The Argo case, a lawsuit about injuries caused by a defective automobile, the Meridian.

Read More
472 Words | 2 Pages

The company offers diverse employment opportunities to a broad range of employees, ranging from chefs and management personnel to corporate staff. Tim Hortons has a culture that's geared towards its employees, including training programs, career development opportunities, and competitive compensation and benefits packages. Financial History: Tim Hortons has a solid financial history, with an excellent track record of sustained revenue growth. However, it should be noted that several factors have had a material effect on Tim Hortons' performance, including the change in consumer preferences, market

Read More
2932 Words | 12 Pages

Chapter 1. Introduction The transportation, e-commerce and business services are very competitive and sensitive to price and quality of service. FedEx not only faces competitors from international companies that perhaps subsidized by foreign government, but also competes with regional companies that operate smaller but each has competitive advantage which would in turn reduce FedEx’s revenues and market share. For example, according to reuters.com.

Read More
726 Words | 3 Pages

50 percent of the students were assigned as a control, who were studying with a laptop. In contrast, another 50 percent was arranged to utilize the laptop in the lecture. I originally think that students could study more effectively as they can explore external materials online with laptop. But, the result shows that people opening laptop learnt less effectively than those closing laptop.

Read More

More about Tim Hortons Case

Open Document