Purpose The purpose of the study is to identify the impact of training interactions on the transformational leadership traits of healthcare operations leaders. United Healthcare (UHC) is currently seeking a new plan to harness the lower and middle level leadership talent within their operations. The targeted goal of this research will be to create a sustainable way to develop transformational leaders organically on a wider scale with lower and middle level leadership within operations.
Research Question
The study was designed to answer the following research question: How can United Healthcare (UHC) Operations grow Transformational Leaders to act as future leaders of the company?
Literature Review The literature surrounding the topic
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The subjective nature of the task creates a difficult cost benefit analysis case but the value has been shown in various literature research to include return on investment methodology and capital analytics planning in respect to leadership development benefit. The research has reviewed the ability of teaching leadership and core subjects to be beneficial to developing leaders. The material available show ways that teaching employees certain subjects in relation to leadership and real work situations can improve their competency, strategic view, curiosity and more which ultimately improve their transformational leadership traits.
The Multifactor Leadership Questionnaire (MLQ) has been widely accepted as a foundational test for leadership traits; in particular transformational leadership traits. The literature shows the effectiveness of various versions of the test to target specific
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The responses are categorized through are five transformational, three transactional, one laissez-faire, and three outcome scales are included in the MLQ-5X
Analysis
The study will review a 1-Tailed T-Test to test if the mean of the post treatment MLQ traits are significantly greater than the pre MQL. In this research, the hypothesis will test if the mean of the Post MLQ Transformational Leadership Traits are significantly greater than Pre-MLQ Transformational Leadership documented traits.
Limitations
The MLQ Follower Reports tend to be more accurate depiction of the leader’s ability but due to time scale, they may not reflect the internal changes occurring through the training as much as the Leader Self-Report. The population initially contacted with requests to join the study will have to be contained to those leaders with their manager’s approval. This could limit both the control and treatment