Uniformed Public Services

Introduction

The Uniformed Public Services (U.P.S’s) use many different forms of formal written communications a lot of the time as a big part of their communication system.

There are many different types of formal written communication. They include:

Letters:

Often letters that are sent in the public services are formal. The letters usually contain official information, for example, a schedule. The language within formal letters should be straight to the point and the information is normally listed. When there is communication on a person-to-person basis, demi formal letters are used for example, thanking someone for a job well done.

Here is an example of a formal letter set out in the standard format used by the Army.

INCLUDE IMAGE

Memos:

They are normally used to give and receive information between colleagues via the computer networks web space. It has similarities to the Internet; the main difference being that what goes on the intranet isn’t available in the public domain. The reason that organisations resort to using an intranet system is to make sure that confidential information is kept confidential. In most cases you will need to log into a computer within the network to gain access to its information.

All intranets are designed specifically to the organisations needs. Some employees use it more than other, it isn’t always a requirement to use the intranet network, but all employees should have access to it. The information that is normally shared via the intranet network include the organisation’s policies and procedures, key announcements as well as minutes from meetings that were held. The reason that organisations use an intranet system is that its cheap and reliable as well as there it can hold a lot of information. Recently the intranet network system has become very popular in organisations because of its cheapness and reliability. As well as the fact that it is quick and easy to access as well as fill out forms and send them

They are used so staff are up to date of up and coming events or useful information. These notices are commonly placed on electronic notice boards (For example, Moodle), which staff are able to access via their computers and in some cases they can be placed visibly around the workplace. The notice boards are very communal and not all staff will find all the information relevant. However, they can read information that is relevant to them.

Standard operation procedures:

These are normally stand-alone bits of information and can also be found as supplements. They are best described as guidelines of operating various procedures. The aim of this is to give some form of structure to a standard operation procedure, to help with workers in the public sector to make the right decisions in the little time that they may have

Brigade bulletins:

Bulletins are an informal way for a whole team of workers in the public sector to get information. They can include pictures and graphics, and are normally to address something like a picnic or a barbeque. Moat areas of the public services have their own forms of the bulletin