What Is United Parcel Service?

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United Parcel Service (UPS) Introduction United Parcel Service (UPS) is a parcel delivery company that values their customers and employees. According to the article The UPS Charter, the purpose statement of the company is to enable global commerce. To enable global commerce, UPS has a mission to fulfill its promise to its constituents as it serves the evolving distribution, logistics, and commerce needs of the customers worldwide (The UPS Charter, 2009). UPS is able to sustain a strong company financially with its broad employee ownership, which provides a long-term competitive return to their shareowners. The company strives to be a responsible and well-regarded employer by providing its employees with an impartial, rewarding, and cooperative …show more content…

UPS’s goal of a strong company, with broad employee ownership, provides a long-term competitive return to its shareowners. UPS emphasizes on the importance of environmental and social health thus, building a model for global community involvement and corporate citizenship. Bohlander and Snell(2010) highlighted how UPS human resources team prides itself for laying a solid foundation for the future development as well as mapping out immediate, midterm, and future goals of the …show more content…

The organismic metaphor uses the strong corporate culture as a way of creating systems of shared meaning and understandings that continue to bind the organization together while maintaining a flexible, free-flowing style of operation (Morgan, 2006). A good illustration is observed with its career development program. UPS strongly believes in the power of human capital and thus its career development program focuses on retaining talented employees. The retention strategic objective includes creating a sense of belonging for the employees, actively keeping them involved, and connecting employees’ goals with those of the company. Its training strategic initiative is said to center around improving productivity by empowering every employee with the training and education needed to help them transfer from one department or level of employment to another, creating ways to handle employees’ concern, and motive to reduce errors