In contrast with participant 2, participant 13 linked the increase in administrative tasks to expectations and legislative requirements from governing bodies like the Council of Higher Education (CHE) and the Higher Education Quality Committee. It is important to note here that the higher education institution where the participant is employed were being audited for quality assurance purposes by the Council of Higher Education (CHE) at the time that the interview took place.
“…an increase in admin not just because of the viewpoint of higher education, but also from the requirements of government.” (participant 13)
“…for me it is for the better because it seems that quality control is very much… it’s very important and with that I have no problem.
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They lack allot of basic skills especially with communication and presentation skills, students feel very entitled and not always willing to work very hard to achieve.” (Participant 6) “Their lack of enthusiasm for knowledge, that kills me and the attitude of it’s my right… the entitlement.” (Participant 7)
“The work (lecturing) has gone from a more theoretical base to a more application based ….as if the students’ minds have changed with regards to how they studied previously as to how they study now.” (Participant 12)
Participants referred to the construct of the quality of students entering higher education from secondary education. They specifically highlighted the following constructions: a) the student’s attitude of entitlement, b) their lack in academic skills and c) their lack in motivation and enthusiasm.
‘I think in SA the biggest change has been the attitude of students…students who come across with a high sense of entitlement and just expectations that we will let them do what they want…” (Participant