Work Relationships In Health And Social Care
The responsibilities of an employer and employee under health and safety legislation, was founded in 1974. Act 1974 is a law made to secure the health, safety, wellbeing of people at work and to prevent unnecessary risks. An employer’s responsibilities under health and safety legislation, requires the employer to be responsible for the health and safety of any person in their premises, which includes employees, customers, suppliers and the public. Employers should hire a certified person in charge of health and safety, however in small businesses that person is usually the owner or a trusted member of staff.
4.6- It is accepted that practitioners in health and social care settings can be affected by the stressful nature of the work. (Godden 2012) When discussing challenging situations with supervisees we need to ensure they feel supported and have received the necessary training such as DMI and have completed their induction. Ensure they understand they have to adhere to the behaviour management programs and relevant risk assessments. If a specific incident has occurred reflect with them the effects of events and consequences and actions that occurred, using the records of incidents, A B Cs and tick charts for reference if needed. Help them to understand how they might have caused and influenced events and work out the most effective way to handle
If you suspect abuse you must record what has lead to this suspicion, find out any information you can in order to help determine if this is the truth, you must inform other carers, your manager, the individuals care manager and the relevant authorities to ensure that this suspicion to be investigated as soon as possible. For example, an individual I care for with learning disabilities and epilepsy made a phone call to the organisation I work in around 10pm and informed me that she was going out, as it is her right to chose when and where she goes I could not tell her she could not do so, instead I asked where she was going, she informed me she was going to a party at a friends house, I then tried to obtain information about where her friends
As communication plays a distinguished role in hospitals and veterinary offices, so do interpersonal relations and interpersonal communication skills. Specifically, the job of a veterinary technician requires successfully communicating with clients, as well as staff either in hospital or veterinary office. Moreover, the specific feature of work these specialists is they should associate with one another or with clients on a regular basis. Certainly, communication may and does take place on an informal level, after the working day. The described connections make the notion of “interpersonal relations” an exceptionally important aspect of life within a hospital or veterinary office.
The client-helper relationship is the epitome of social work. And, the helper must take his/her responsibility to their client seriously. NOHS (2015) standards 1-9 promote respect, confidentiality, negotiation and recognition of the client’s right to self-determination and informed consent. Standard 2, which refers to informed consent, is by far the most important code in the section as it sets the parameters of the client-helper relationship.
Lee, regarding about challenges in changes processes, as nurse leaders, we need to think outside our own silos, research how others are doing it and maybe change it and apply it to our needs. This is very similar to my topic of reverse innovation, which is getting ideas from the poor and applying it to the more developed economies (DePasse & Lee, 2013). Your question asked, how can you help your patients seek healthcare options that will meet their needs and stay cost effective? In my area of transplant, we have a separate department that handles insurance, Transplant Patient Access Services (TPAS) representatives.
The Internet we use today first started being developed in the late 1960's. In fact, the internet has gone from plain text and scattered underlined links to designed web pages filled with colors, videos, bolder typologies, and functionalities that users can easily access. Since 2008, the internet has even developed towards mobile devices. Contrary to Nicholas Carr’s argument in, “Is Google Making Us Stupid”, that the internet is changing us in a negative way, it is actually changing for the better and to our advantage. Today, Google has made research and learning more efficient and readily available.
There are many levels authority in the hospital, which models status hierarchy. Doctors and nurses are ultimately the ones that all the patients
Many people are supported in their homes by people who work along side the health and social care service such as social workers,nursers ,doctor and care givers or they may get support from their family members and friends. An elderly person may choose to stay in their own homes instead of a residential care home while seeking help and support from others,however this can lead to potential opportunities for abuse happening to the person who Is being looked after. When an individual is getting support at home by a carer, the individual being cared for is vulnerable and defenseless and therefor this makes them a target for abuse,another example is abuse by strangers,when an elderly person lives alone they are at risk of people calling at the door and then gaining access to their homes,they may steal items from them or mistreat them or cause intimidation. A person who is vulnerable and living alone are at risk of physical and sexual because there is no one there to stop this abuse from happening.
In this model medical and non medical professional staffs are co-ordinate by a case/care manager to address the needs of a client. Case meetings, care planning and exchange of information are coordinated by case manager. An individual care plan is often the product of case management meetings. In this model, the professionals are linked together, because their working relationship with the case manager. • Key worker assumed leadership role; • Coordinating care, reporting back to the professionals; • Addressed patient needs in a co-ordinate manner; • Professionals usually came from the same organization, but involved other community
The legislations, policies, processes, and code of practices have established the responsibility of employer in the regulation of social care worker. These standards are being set at the national level as they require the social care providers to comply with them. The codes are important step in the introduction of the system of regulation for the social care within four countries of the United Kingdom. They are required to ensure that people working as social care providers are required to understand their responsibilities. They are required to be provided with the appropriate training to handle vulnerable groups requiring assistance from social care providers.
It is the responsibility of every staff member, every manager and every service in social care to ensure that social care governance is an integral part of their practice and service provision so that there is shared ownership and accountability at every level within the organisation for the standard of social care being provided. • Outcome 1: Respecting and involving people who use services • Outcome 2: Consent to care and treatment • Outcome 4: Care and welfare of people who use services • Outcome 5: Meeting nutritional needs • Outcome 6: Co-operating with other providers • Outcome 7: Safeguarding people who use service from abuse • Outcome 8: Cleanliness and infection control • Outcome 9: Management of medicines •
Multiple relationships are a difficult code to adhere to. In many communities, it may not be feasible for the physiologist to avoid social contacts with people such as clients, patients, students, supervisees, or researchable participants. The multiple relationships became difficult to avoid because it does not have the sense for the rest of the community who look at me. It is not feasible for me to avoid social contact.
Daniel & Rosenstein (2008) define collaboration in health care as “health care professionals assuming complementary roles and cooperatively working together, sharing responsibility for problem-solving and making decisions to formulate and carry out plans for patient care.” Finkleman (2006, cited in Ndoro, 2014) states there are many advantages of working in multidisciplinary teams, such as professionals having a greater understanding of one another’s job roles. This permits greater communication between each other. Working within a multidisciplinary team enables collaborative working and improves patient care. Although collaborative person-centred care is vital, it needs improvement.
1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.
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