Write A Rhetorical Analysis Essay On Customer Service

In the beginning, my professional training took place in the distribution realm, and in the end it has taken place in the education field, but the common denominator between both is the training has revolved around training people. Whether teaching people to load feeder trailers by hand or with a forklift, or teaching students to write a rhetorical analysis essay, the essence is the same--the people supersede the operation. In order to have great programming, one has to have great programmers. In order to have a great classroom experiene, one has to have great teachers. In order to have great service, one has to have great servers. I began working for UPS in 2001, and I was quickly promoted to a training supervisor. In that role, I trained newly-hired employees on all facets of the occupation--technical, physical, and interpersonal. I transitioned into an operation supervisor to manage operations and motivate people. Although UPS was a fantastic opportunity and wonderful experience for me, I had to expand my career as my family expanded.

In various capacities and multiple manners, I mfoanaged, interfaced, trained, instructed, analyzed, and led. From the shipping dock, to the Customer Service department, I acted as a liason between operations and the customer, internal and external. From order fulfillment to quality control, I increased expectations and bridged gaps in understanding. From VHS and DVDs to cellphones and cable modems, I worked with people to accomplish personal and professional goals. Throughout my nine and a half year experience with Cinram, I helped open four facilities and twelve operations across three states. When it was all said and done, distribution, transportation, inventory control, and data analysis were fulfilling, but my family needed more. They neede me, so I transitioned into