Administrative Senior Secretary Case Study

To obtain the position of Administrative Senior Secretary in which my skills and experience can be better utilized to benefit the agency.
LEGAL PROCESS ASSISTANT III, BENTON/FRANKLIN JUVENILE JUSTICE CENTER
9/2012-Present
 Maintain monthly court-related workload indicators and statistical information; compile data from varied sources and make summary reports as directed.
 Serves as contact person and liaison between other internal or county departments/agencies (i.e. prosecutors, attorneys, and county clerks).
 Keyboarding, editing, and processing correspondence, memorandums, and pleadings for the court.
LEGAL PROCESS ASSISTANT II, BENTON/FRANKLIN JUVENILE JUSTICE CENTER
1/2007-9/2012
 Gather and enter criminal history data on State

 Responsible for placing emergency calls in the event of a fire, security incident or other emergency.
 File all court documents accurately, being alert for discrepancies and/or errors.
 Answer, screen and channels all incoming calls, including taking accurate messages, providing general information to both staff and members of the public.
SECRETARY/RECEPTIONIST, UNITY COUNSELING SERVICES
3/2004-2/2006
 Assure and maintain HIPPA confidentiality and state regulations.
 Compile quarterly report in order to maintain county contract.
 Compose letters, memos, and a variety of reports required for distribution to local courts, attorneys, and state agencies.
 Create and update a variety of forms for counselor and client use.
 Answer, screen, and distribute calls on a multi-line phone.
 Maintain and collect client’s accounts receivable.
 Knowledge of office machines, including PC, printers, copy machines, facsimile machines, audio/visual and other standard office equipment.
 Advanced computer skills including Microsoft Word, Excel, Publisher, PowerPoint and Access.
 Able to keyboard/type 60 words per minute.
 Bilingual