ipl-logo

Case Study: Managing Diversity In A Global Context: Goodwill Industries

1415 Words6 Pages
bulb-icon

Recommended: Importance of diversity in organizations

Mid-term: Diversity and Inclusion
SOWK 681: Managing Diversity in a Global Context
Crystal D. Gordon
University of Southern California

Background and Motivation
This paper will examine an organization (i.e., non-profit) with headquarters in the United States, which has inclusive practices and policies at various inclusion levels (e.g., within the company, with the community, with state/federal programs, and internationally). For the purposes of this paper, Goodwill Industries Inc. will be analyzed to determine whether the company demonstrates an understanding and respect for diversity. Goodwill Industries Inc. was founded in 1902 and is currently based in Rockville, Maryland. According to the company 's "About Us" (2016) …show more content…

Goodwill Industries Inc. works to strengthen dignity and the quality of life for people by fortifying communities, removing barriers to opportunities, and “helping people in need of reaching their full potential” obtain education and employment (About Us, 2016). Goodwill provides help on many levels for training, attaining, and retaining "good jobs". This is the motivation behind everything Goodwill Industries does, in terms of their inclusive practices. At Goodwill, the belief is that work is the essential factor in the potential of people to achieve desirable life outcomes. Out of that belief, “independence, pride, self-esteem, and sense of purpose" transpires (What We Do, 2016). This illustrates the company’s motivation toward service and success, which is designed to permeate the culture of the organization while continuing to grow and serve the …show more content…

This highlights the company 's nature of empowerment via employment. Goodwill Industries demonstrates their ethical and moral values to help potential job seekers and provide benefits to the surrounding community (e.g., tax-deductible charitable donations or partnership opportunities). This company makes positive contributions to the surrounding community’s well being via corporate collaborations, giving it more than a local reach and constituting the fourth level of the Inclusive Workplace model. From a "macro" system level of international relations, Goodwill Industries incorporates inclusion into their workplace as well by collaborating with others across boundaries. According to Kim (2016), this company has been operating on a global scale since the 1970s with partners in the US and Canada, as well as 14 other affiliates in South Korea, Brazil, Panama, Mexico, Finland, West Indies, Venezuela, Philippines, Thailand, Italy, Taiwan, Uruguay, Costa Rica, and

Show More
Related
1579 Words | 7 Pages

By OXFAM helping one area then these people been helped by OXFAM could possibly come together and help OXFAM to achieve their goals. Employees Employees can make the company’s production line better by managing their waste for example. This can make the profits greater expanding the business. The employees of OXFAM are probably one of the main stakeholders of this company. This is because without the employees working for OXFAM then no one would receive the care that they

Read More
641 Words | 3 Pages

Progress and challenges will be tracked by managers. Celebration will be in order when goals are achieved and challenges will be handled as they arise. Culture Objective 1 Develop a vision and mission statement

Read More
901 Words | 4 Pages

This paper will examine the advantages and challenges of establishing a diverse workplace by examining the practices of a fictional shoe company, Reptile Footwear. First, I will discuss the company culture and mission statement and how it reflects diversity. Secondly, I will look at the recruiting process both locally and internationally.

Read More
2251 Words | 10 Pages

Angeles, Christine N. Student no.: 20160066 Case Study Report: Windsor Residential Care Ltd I. Introduction This case report will examine the effectiveness of actively promoting equality, inclusion and diversity in the management of an organization, Windsor Residential Care Ltd. It also contains an action plan regarding Equality and Diversity Strategy for the year 2014 to 2017 in order to bring an effective change in the organisation.

Read More
962 Words | 4 Pages

Running head: MACY’S 1 Macy’s Anonymous Student University of the People 1. Please re-visit the following site: 2. http://www.forbes.com/2010/04/20/global-2000-leading-world-business-glob al-2000-10-intro_2.html 3. Visit the site listing the best companies for multicultural women: 4. http://blogs.forbes.com/meghancasserly/2011/05/24/the-best-companies-for -multicultural-women/ 5.

Read More
1043 Words | 5 Pages

Organizations, agencies, institution and businesses that exhibit and promote cultural competence will integrate diversity into their policies, procedures, hiring practices and training. Social workers and members of diverse populations must participate in political office, administrative positions, program planning, and policy making and serving on boards of directors in order to achieve social and economic

Read More
1137 Words | 5 Pages

Diversity and inclusion are implanted in UnitedHealth Group's estimations of Integrity, Sympathy, Connections, Development and Execution and are important to satisfy our general mission to enable individuals to live more advantageous lives and to help improve the wellbeing framework work for everybody. UnitedHealth Group's responsibility regarding assorted variety and consideration enables our representatives to contribute their best work, teaming up to be the transcendent wellbeing and prosperity business and group accomplice of decision. By utilizing the profundity of an assorted workforce, we can better address the issues of the inexorably multicultural customers, groups and people we

Read More
1027 Words | 5 Pages

In today’s era managers are challenged daily with disputes like ethics, diversity, working in teams, privacy, sexual harassment, and handling differences. Furthermore, these issues are discussed because they are constantly the debatable topics in the workplace. More importantly, handling differences and diversity is the current situations in the workplace. Moreover, a few managerial concepts must be considered, including selection methods, training and development, performance appraisal, and diversity management.

Read More
1732 Words | 7 Pages

Introduction Since 1996, Royal Dutch Shell (Shell) had been promoting the diversity and inclusion (D&I) initiatives, which aimed to increase the variety of compositions and values the differences such as, age, sex, gender, race, nationality, and education (Sucher & Corsi, 2012, p. 5). Yet, Voser’s, the new Chief Executive Officer, Top Management Team (TMT), was dominated by middle-age American and European men from 2008 to 2009. Because diversity could have both positive and negative impacts on the company (Webber and Donahue, 2001) and the nature of industry as well as the contextual circumstances could both support or hinder various diversity characteristics (Cannella et al., 2008), the implications regarding the short run situations and

Read More
1858 Words | 8 Pages

A company that starts by showing care and responsibility towards their employees is more likely to exhibit credibility when carrying out corporate social responsibility with external stakeholders and the community in which the company

Read More
755 Words | 4 Pages

The organization I work for, Starbucks is highly diversified. In my opinion, Starbucks successfully employs each of the seven diversity components: “authentic leadership commitment, clear organizational communication, inclusive recruitment practices, long-term retention strategies, incorporating diversity into main work of the organization, diversity management metrics, and expansive external relationships” (Cañas, Sondak 2014). With that being said, Starbucks could improve by incorporating diversity into main work of the organization. One way Starbucks proves their commitment to diversity is authentic by holding a diverse board of directors. Of the seven board members, three are women and one of these women is of an African descent.

Read More
1405 Words | 6 Pages

Today’s most business primary concern is retaining workforce diversity. Recognizing the importance of diversity in the organization and effectively manage to ensure the organization and its valuable diverse employees are growing hand in hand. Rising of immigrants’ employment opportunity, joint venturing business globally has equally brought an opportunity for shared values, exchange of cultures and intelligence to widen the opportunity for business enterprise and also a platform for employees to reach target goal.

Read More
1607 Words | 7 Pages

One of their key strategies in meeting this goal is a focus on customer service in order to create an experience for its consumers. Another one of their strategies is to ignite their emotional attachment with consumers. They also have

Read More
742 Words | 3 Pages

Diversity and Inclusion in a Nigerian Company I. INTRODUCTION The issue of diversity has world wide relevance. As Chairman Mao Tse-Tung said: “Let a thousand flowers bloom”. However I believe, like most issues, diversity adopts different meaning and flavor, depending on the locality you situate it. I am deliberately situating my discussion on diversity and inclusion in the context of Nigeria.

Read More
1102 Words | 5 Pages

In hospitality industry, there are many issues, challenges and trends that a hotel or a restaurant might face. In recent years, cultural diversity in the workplace has become a major in hospitality industry. This paper concentrates on discussing about the current situation of cultural diversity in the workplace of hospitality industry, then analyzing some benefits and challenges of cultural diversity in hospitality organizations and giving practical recommendations that help hospitality organizations to deal with cultural diversity issues. Diversity is defined as the differences among people. Cultural diversity means that the differences between people in gender, traditions, language, etc.

Read More

More about Case Study: Managing Diversity In A Global Context: Goodwill Industries

Related Topics

Open Document