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Case Study Tiaras And Pearls

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Tiaras & Pearls is a fun spot for a girl to be pampered. Their theme is to treat the customer like a “Princess for the Day” by allowing first class service. There are 13 service packages that are offered to customers. The prices range from $50-$900 with other services available at larger prices. When interviewing the owner Tracie Pugh on February 15, it was noticed that business was not as business as the pass. The owner stated, “I don’t have as many parties as I like because of my husband’s busy work schedule” (Tracie, 2017). After reviewing the packages, it was notice that there were too many chooses that were available and not enough chooses for older girls. My theory was for Pugh to hire a full-time assistant or manager, open less days

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