Introduction Company Summary The franchisor is Chick-fil-A, Inc. Franchisees (referred to as Operators) will operate a franchised Chick-fil-A Restaurant business which is a quick-service restaurant specializing in a boneless breast of chicken sandwich. Chick-fil-A Restaurants are established in free-standing locations as well as in non-free-standing locations, including mall and in-line units, non-traditional locations, and locations which are drive through only. Mission Statement Chick-fil-A doesn’t have an official mission but express it through its purpose: “To glorify God by being a faithful steward of all that is entrusted to us.
Chapter 7 of Fast Food Nation discussed the starting of meatpacking industry and its downfalls. At first, Iowa Beef Packers (IBP) used the same principle as McDonald’s principle to make fast foods. IBP hired unskilled workers just to do simple and repeated work all day. However, competition with other companies made IBP low wages and health insurance options. This caused slaughterhouses to move West to gain cheap labor and land.
Target Corporation (TGT) is an international general merchandise and grocery retailer founded in Minneapolis, Minnesota that works to ensure that the customer is provided with the opportunity to purchase a wide variety of goods such as household products, electronics, pharmacy, personal care products, grocery goods, clothing apparel, and sporting goods in order to achieve customer satisfaction at a discounted price in order to remain competitive within the industry. The primary goal for Target is to overcome their various competitors within the industry in order to generate profit through continuous innovation and delivering outstanding value at each Target location in order to be the preferred shopping destination amongst the customer. In
The Target Corporation as it is known today grew out of a small dry goods store that is known for giving back. Target grew in a retail research company that then expanded into a commercial business. Target had grown out of the Dayton-Hudson Corporation and became its biggest source of revenue. When the company was renamed to Target its focus was on helping the environment and education and making sure they were giving back. With this company in partial its main focus today has not changed and with it being one of the top retailers in the United States they can really make the difference.
The Target Corporation, NYSE symbol TGT, had revenues in 2015 of $72,618 million. In order for Target to transition from General Accepted Accounting Principles (GAAP) to the International Financial Reporting Standards they will first have to follow the IFRS 1, which is the First Time Adoption of International Financial Reporting Standards. The IFRS 1 is the structure pertinent to those implementing IFRS for the first time (Gornik-Tomaszewski & Sellhorn, 2010). In order to transition from GAAP to IFRS companies need to undertake three steps. Those steps include 1) Selecting an accounting practice that is in compliance with IFRS, 2) Prepare an initial IFRS statement of fiscal position, using the date of transition to IFRS as starting date, and 3) Present and disclose their first set of IFRS financial reports along with an rationalization of the conversion from GAAP to IFRS (Gornik-Tomaszewski & Sellhorn,2010).
In the case, “Finale–Just Desserts”, the owner Paul Conforti has just implemented a new survey system in his restaurants. This survey system gathering data directly from their customers, rather than collecting data from a third party investigator. The information is gathered through the consumer’s mobile device while they are still in the restaurant. Felicity Klass, a data analyst was assigned to review this new data and determine if there were flaws in the great results they were receiving. Although the owner, Paul Conforti is the final decision maker, Klass is currently in a decision making position.
Research was done at Whataburger to understand the company better and allow an informed decision of the benefits of working for the company. Whataburger is a staple of Texas culture. This is not only because it was created here but also because it upholds Texas standards of being large or “Texas sized’ and made with the best quality products (“Our History”,2022). This fast-food restaurant also provides a community that will lend a helping hand to workers and their families and is rated highly by their workers (“Whataburger competitors”, n.d.). With a rich history, great community, lots of competition to keep the fire going and the recent expansion Whataburger could prove to be a very fulfilling and lucrative business to invest time and money into.
Chick-Fil-A has mastered the art of positioning themselves as the leader of fast food industry. Customer Service Chick-Fil-A employees are asked to provide world class service and they deliver. In the 2013, Timken Experience Ratings ranked in the top four of 246 U.S. companies (Fisher, 2013). Of 18 fast food chains, Chick-Fil-A was ranked highest for exceptional customer service (Fisher, 2013).
In this capacity, I was responsible for staff development and coaching, workforce management, overall store sales, inventory management and loss prevention. During my time as Store Manager, staffing fluctuated from six people, during slower sales periods, to 15 during the holidays. Due to my efforts, I was awarded: • Regional Award of Excellence in Business Growth Strategy for 2005 • Nationally ranked one of Top 50 Radio Shack Stores – Feb 2006 and Oct 2005. • District Top Sales Gain Percentage - 24%, May 2005, 151%, May
When asked what initially drew Jaylyn to the restaurant, she replied, "I believe it was the environment. The restaurant exudes a warm and inviting atmosphere, and it is extremely welcoming. I remember feeling so at ease there. " This sentiment is consistent with Jaylyn's college admissions essays and Alicia Kelso's Forbes article on the importance of customer experience in the restaurant industry. The Cheesecake Factory's emphasis on creating a welcoming and comfortable environment for customers is what distinguishes it from other restaurants and keeps customers like Jaylyn returning for more.
Acquiring a job, whether it be in a doctor’s office or a fast-food restaurant, can transform a person. Jobs tend to educate employees, either indirectly or directly, both about themselves and life in general. In Climbing the Golden Arches, nineteen year-old Marissa Nuñez discusses how her employment at McDonald’s transformed her into a mature and skilled employee. Within her personal narrative, Nuñez mentioned how she faced both pleasant and unpleasant circumstances while working at McDonald’s, all which prepared her for her future career. At McDonald’s, Nuñez learned how to fulfill her role of being an employee by becoming an expert at all the placed stations, dealing with the various types of customers she encountered on a daily basis, and
Chick-Fil-A Case Study Despite being a fast-food restaurant, Chick-Fil-A is widely known for its exceptional customer service. Part of the reason they have incredible customer service is because they have made it their mission to “get better before getting bigger.” Even though Chick-Fil-A has thousands of less stores than its competitors, it has made business all about the customer and it is paying off in large profits and continual growth. Chick-Fil-A’s customer service plan is two-fold: to go the “second mile” and to give the customers something to do.
LEADERSHIP & MANAGEMENT WEBINNOVATE 2.1 BAREBURGER SWOT & PESTLE ANALYSES ASSIGNMENT Submitted by: (The7Corgis Group) John Hargaden David Gardiner Hassan Sougrati TABLE OF CONTENTS Company Description Key Facts SWOT Analysis Strengths Weaknesses Opportunities Threats PESTLE Analysis Political Economic Social Technological Legal Environmental “You can’t grow if you don’t go out of your comfort zone” Euripides Pelekanos – Bareburger Group LLC Co-Founder & CEO 1. COMPANY DESCRIPTION
Executive Summary Taco Bell is a fast food restaurant chain in America based in California (Grant, 2006). This fast food restaurant specializes in serving burritos, nachos, quesadillas and tacos among other food items in their menu (Grant, 2006). It serves about 2 billion consumers every year in over 6,500 restaurants majority in the United States, where over 80% are operated and owned by independent franchisees in countries including Australia, United Arab Emirates, India, Mexico, Poland, Greece, Philippines, United Kingdom, and Chile among others (Grant, 2006). This fast food restaurant was founded by an individual known as Glen Bell (Walker, 2014). Tacos Bell had a franchise in Dubai shopping mall which was opened in November 2008 and closed
Motivation is essential for a group as well as an organization. In the eyes of the leader of organization McDonald’s, authorizing and inspiring staff members to do the best in their job and they’re capable of helps create job satisfaction, lowering gross revenue in an industry that has a standing for stimulating its employees. In addition, a glad, stable workforce not just conveys better customer service; it is likewise more compelling at building deals and attracting repeat business. There are five concentrate benefits of employee motivation which Mc Donald’s approached at: 1. Improved Productivity 2.
