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Chick-Fil-A Research Papers

1483 Words6 Pages

SLHS-1010

Chick-Fil-A is one of America’s favorite fast food restaurants. Many individuals are attracted to the tasty food, the excellent service, and the overall atmosphere of the restaurant. Almost all Chick-Fil-A restaurants have the same appearance inside and outside. Although Chick-Fil-A does a lot of things right, there are some barriers that would make it difficult for an individual with disabilities to easily access the restaurant. When approaching Chick-Fil-A, it appears like most restaurants. It has multiple accessible parking spots and a drive-thru lane. Next to the each of the accessible was a slight incline that led to the entrance of the restaurant. The incline onto the sidewalk was minuscule, which would make it possible …show more content…

Chick-Fil-A serves chicken dishes, as the main course, sides, which include French fries, and a variety of beverages. Chick-Fil-A serves breakfast, lunch, and dinner. Although it may not seem like a big problem, Chick-Fil-A’s are very popular, and when it is very busy, then it would be very difficult to maneuver around the restaurant for an individual with or without a disability. When busy, the isles leading up to the counter to order food become very cluster and it would very difficult to access the counter if one was using a wheelchair for accessibility. A solution to fix this problem would be to increase the area surrounding the counter. If they were able to create a larger area for ordering, it would be more efficient for an individual who uses a wheelchair for accessibility to enjoy their meal in Chick-Fil-A. The counter where individuals order their food is a compliant height, which makes it accessible for individuals with or without disabilities. The credit card reader was the perfect height for most individuals (See picture 2). One of the best features about Chick-Fil-A is that they bring your food to where you are seated. This feature may be very desirable for individuals who use a wheelchair for accessibility because they would not have to maneuver through the restaurant while carrying their food. Inside the restaurant, there were two tables that were labeled as accessible, but other tables in the restaurant could also be made to fit wheelchairs. Another major problem that I found present in multiple Chick-Fil-A was that the tables were very close together leaving very little room for individuals in wheelchairs to reach all aspects of the restaurants. If the restaurant was slightly bigger or if there were fewer tables, and wider isles were created it would be easier for all individuals to access the

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