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Eco 372 Week 4 Online Governance Analysis

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Week 4: Online Governance Evaluation Online Quality With US. Sports Fanatics’ creation of a new e-commerce platform will include many new policies and processes for the company to implement. One of the current processes that will be impacted by the e-commerce platform is how the company will store and maintain inventory of the products. US. Sports Fanatics will need to update the current inventory foundation to ensure that any online order is able to receive the product in a timely manner. This should start by creating a part of the current inventory storage location as a dedicated area for e-commerce orders. As US. Sports Fanatics e-commerce platform continues to grow and there are statistics that can be monitored throughout the order receiving to shipping of the …show more content…

Sports Fanatics such as the sales or clearance policies that will indicate if the local store location will be required to sell a product at the same price of the same discount as available online. Another policy that will need to be updated due to the new online sales will be the return policy, the company will need to decide if the return policy for online sales should be different due to shipping times being unpredictable, along with identify a way for customers to process a return at a local store instead of needing to ship a product back (smartsheets.com). In the early months of U.S. Sports Fanatics operating with online sales, there may be several changes to the policies within the company that will impact how the customers are able to purchase products and how U.S. Sports Fanatics will interact with large purchases, or any concerning behaviors coming from consumers. Business process management Currently for U.S. Sports Fanatics works with several different departments for creating the management and business processes, this includes human resources, sales, information technology, and

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