Crucial Conversations
Crucial conversations build upon the foundation laid by social styles. Crucial conversations help people to better navigate tough conversations and situations to accomplish goals, while keeping everyone involved in meaningful dialogue. These conversations are necessary to prevent harmful communications that can make others in the interaction feel uncomfortable or unsafe, resulting in colleagues shutting themselves off from the flow of conversation. Those who are not familiar with having crucial conversations may initially find the conversations themselves to be uncomfortable. However, awareness of this is a necessary first step to opening up a line of communication that can lead to more productive dialogue.
Methods of returning to
…show more content…
The MGI team, prior to each meeting, should address, and fix, any group conflicts. If there is tension between members, they should not be afraid to have a discussion to resolve conflict. Fixing underlying negative conditions within the team’s dynamic allows them all to get back into dialogue and stay on message. The longer conflict goes unaddressed the, more difficult it becomes to get meaningful communication back on track, wasting precious time during meetings.
Leave any prejudice aside, so no one feels disrespected, encouraging them to act aggressive towards another team member. A way to help with this and achieve a sense of safety within the environment is to establish set roles. Establish roles and lines of authority so that boundaries are set and no one feels the need to disrespect one another. It looks as though a lot of arguing may come from lack of respect between people in the group along with lack of understanding.
Having and respecting roles is key when it comes to:
A clearer expectation of how decisions are going to be