Jonna Hart Unit 301 - Promote personal development in care settings 1.1 - Describe the duties and responsibilities of own work role My own work role as a Lead care worker is to manage the team and making sure task are delegated accordingly and effectively. Being able to communicate properly to the residents and the people who are involve in their care whether verbally or in writing will have a good impact on their daily lives and by promoting their independence, rights and dignity. As a lead care worker, I must support the other staff member whenever they need to safeguard the residents and provide better standard of care. I must be competent enough of my job to be able to train or support to those who are less experienced member of staff …show more content…
Whenever I made mistakes that relates in care they would give me some advise what not to do and how to make it better next time. If sometimes I have questions and not sure I would ask my more experienced colleagues or trainer at work. If there are things that I don't know about then I would ask my trainer or to enroll me on a training so I can improve and update my skills and knowledge and be competent to do my job. The residents could be one source as well as they can tell you some information that help improve the standard of care. They will tell you if they are not happy with certain things or some they are very happy and grateful for the staff and service they have …show more content…
Shadowing for example on medication, my colleague showed me on how to do the right way in administering medication, the do's and don'ts as well online training. They have supported me all the way through until I was competent enough to give medication to the residents safely on my own. The mentor at work or our trainer, she is always there if I need to ask her about some task or job that I not know about. For example, they have asked me to make the care plan of the new respite resident and it was my first time encountered new care plan for respite. Our trainer S showed me which one needs doing first and where to get the information about the resident. At work sometimes they enroll us on a programme training like for example First Aid and catheter training. These programmes help us improve our skills and be able to apply to our work. There reading materials and online that we receive from our work that is part of the training and helps improve our skills and knowledge. One example I have just done is the fire safety training which can be applied in case there is fire emergency at my