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Effective Communication In Nursing

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All service users have different needs. Nurses must be competent in using a variety of skills in combination with each other that are person centered, within nursing practice, HCP must be able to utilise these skills and apply them to the specific outcome of the intervention (Stevenson 2008) Define Diversity, everybody should have access to the same services and the same healthcare. A study from the Rowntree project shows the importance of person centered care. A highlighted factor was language. How effective communication can have a positive effect on an individual’s self-esteem and in retrospect to how bad communication can have a negative impact. Under the equality Act 2010 and human rights Act Every service user should receive the same level of care. When possible, service users …show more content…

Measures must be suitable changed. ~?? Access of translators, hearing aids, … Within working with older age whom are suffering from dementia. It is important to understand that, even though an individual may lack capacity. Through effective communication, communication that is articulate, slow can empower an individual to make decisions about their own care. Discrimination can happen when working with older ages because they are stereotyped to not being able to understand, and lack capacity to make decisions about their own care. It is important for the healthcare professional to adapt their communication styleso that information can be exchanged and understood. Therapeutic touch, slower pace, Within this exercise, I have learnt that it is important to understand how non-verbal messages are conveyed and how active listening is quintessentially important to building a therapeutic relationship (reference). However, it is important to have knowledge of all communication skills as this allows them to be used interdependently. This allows the HCP to provide the appropriate, respectful conditions that enable a positive change to happen (Stickley and Stacey

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University of the People PSYC 1111-01 Learning Journal Unit 4. Effective communication between healthcare providers and patients is crucial to quality health and social care. This improves the overall well-being of the patient and helps build solid relationships with the patient, their family members, and colleagues. As Lee (2021) puts it, effective communication within healthcare settings can directly or indirectly impact the care provided and the relationships built.

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They must also communicate in a friendly way so the client will not feel worried about being judged. Communication can create trust between clients and professional which is vital for this care setting; it involves verbal and non-verbal communication including spoken and written language,

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1.1 Identify the different reasons people communicate • To express wants/needs • Being social with peers • Asking questions • To express emotions and feelings 1.2 Explain how communication affects relationships in a work setting Communication is vital in a care setting, it can affect all aspects of care. In particular, communication can affect the relationships with service users and other colleagues. When effectively communicating with colleagues, managers or health professionals, will ensure that ideas and opinions are understood. In a care setting, it is a requirement to use teamwork and communicate effectively.

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Languages differences: Don’t assume that all service users can understand English maybe it’s not his/her first language, we can use leaflets translated into other languages also avoid using jargon where possible as it can confused the person. People with specific needs: Service users who have suffered a stroke or has Parkinson’s disease can have verbal communication problems, we need to give them time to express and make sure we understand. People with hearing problems or poor sight. 2.3 Demonstrate a range of communication methods and styles to meet individual’s

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Figure 2 presents the PCN framework, with these 12 core statements mapped onto the relevant constructs. All the core statements (items from the CDI) fall within either prerequisites or care processes and are bulleted under specific components within each of these two constructs. Mapping the core statements onto the PCN framework reaffirms the strong correlation between caring and PCN as perceived by nurses. It is interesting to note that in relation to personcentred processes, the statements that remained consistent over time spanned across the five components presented in the PCN framework, with none emerging stronger than any others. This would appear to reinforce the validity of the range of person-centred processes presented within the PCN framework.

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When communicating with the elderly clients, there will inevitably be situations where communicative barriers are presented. It is always important to remember to treat the client as normally as possible, and to show respect to foster a good therapeutic relationship with the client. A few examples of barriers due to physiological changes include loss of hearing and vision. Therapeutic techniques that can be employed to overcome these barriers include; approach the client from the front and maintain position in front of the client when communicating, reduce noise and other distractions, avoid eating or drinking when speaking, use a clear tone and normal rate of speech. An example of a cognitive barrier to therapeutic communication is the presence

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358 Words | 2 Pages

In the nursing profession, we must display effective communication skills. Our nursing career have communication demands such as communicating with family members regarding a patient’s status, giving a detailed end of shift report, or simply communicating with other staff members while delegating duties. “Much of our communication occurs through nonverbal channels that must be examined in the context of the verbal content. Generally, if verbal and nonverbal messages are incongruent, the receiver will believe the nonverbal message” Marquis & Houston (2015). I will reflect an incident that’s a demonstration of ineffective communication skills in a workplace.

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1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.

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Verbal or non verbal communication is used everyday in our lives. Therapeutic communication focuses more on the physical and the emotional well being of the individual. It is a face to face communication that assist the person to help increase their self worthiness and decrease their level of stress. It is being used widely in the healthcare setting, especially in the mental health setting and the different techniques that are used during therapeutic communication is as followed. Active listening is highly recommended because being attentive to the patient shows careless.

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Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having

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Communication is a vital aspect of the relationship between the patient and the nurse, as it allows for a therapeutic relationship to be built and maintained. It is stated that good, clear and professional communication is important for the delivery of high standard care (Reading, S. and Webster, B, 2014). This is particularly important in mental health nursing as giving verbal guidance and reassurance is an important aspect of the care being provided. Mental health nurses must also be able to recognise when a situation is needing a soothing tone of voice in communication or a more authoritative tone. When the nurse is talking to Geoff and advising him on his medication she must talk to him in a soothing and friendly tone.

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“Effective communication is one of the most vital components of healthcare” (Crouch et al. , 2013). It is through effective communication that nurses are able to discuss their client’s needs and provide all the necessary elements for increased healing both physically and mentally. Nurses are able to form a therapeutic relationships with their clients through various forms of communication and provide the best care needed for not only the client but for the family members of the client as well. One of the many ways to establish a strong therapeutic relationship with patients is to make the patient feel at ease with humour. Friendliness and laughter are important factors when forming trust between nurses and patient.

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997 Words | 4 Pages

Unit: Workplace communication Centre Number: 821707 Centre Name: Cayman Islands Civil Service College Learner Registration No: Learner Name: Windell Solomon A. Understand the importance of effective communication Explain why clear and effective communication is essential in the workplace? In my opinion, I think clear and effective communication is very essential in the workplace, because without communication there will be misunderstandings, which in turn will lead to misinterpretations, assumptions which can cause embarrassment to not only the sender but the receiver.

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2350 Words | 10 Pages

Communication is an important aspect of nursing care. Communication varies depending on the context and situation it is used. With communication relationships are formed and survival needs are met. As student nurse, we use communication to collect vital data needed in order to assess, plan, implement and evaluate care for the client. The word communication has different meanings ‘to some communication is the interchange of information between two or more people to others still communication is simply getting the message across.

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It to notice that elder people faces various issues in terms of their job, societal and family perspective. One of my clients Mr ABC visited and informed me that he was facing the issue at his work place and he has speech therapy problem, due to which he was unable to communicate effectively. I got through his profile and got to know that his experience in the field was exceptional, but after facing with an incident he got some serious injuries and that resulted in getting his left arm effected. He was unable to get the job again because he started losing his confidence. He became really disheartened and disappointed from whatever he was going through.

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