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The importance of effective listening
The importance of effective listening
The importance of effective listening
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Antoinette Aguilar Professor Nelson English 100 19 February 2015 Gender Roles and Understanding Have you ever been in a situation where the opposite sex just doesn’t understand you? There’s constantly miscommunication between women and men. Sometimes women have non-verbal q’s that men don’t understand. In some cases women want men to automatically know what they are trying to say, feel or think. Even with men, they want women to automatically know what they are saying with little words or sometimes with just a gesture.
This means to listen to what someone is saying to you, not only to hear the words, but to hear the message behind it (Porritt 1984.) An example of this is a nurse trying to find out why a patient is behaving aggressively. For a nurse who is not participating in active listening, they may brush it off as the person’s personality, ‘Oh look Mr Brown is being unpleasant to the nurses again’. Whereas a nurse who is participating in active listening may come to the conclusion that he is behaving this way out of anxiety about an upcoming procedure. Research also shows that by using reflective listening techniques it can improve a patient’s satisfaction, as they are more likely to feel supported by the practitioner (Pollak et al. 2011.)
Due to low hearing capacity, the listener tries hard to make sense out of the auditory information. In this process, the cognitive load increases significantly. The people tend to divert the actual instruction as they have invested many efforts in perceiving and understanding the current conversation. 2) Dementia - People with mild, moderate and severe hearing loss are more likely to develop dementia than the people with normal hearing. Though there are other factors like diabetes, high blood pressure, age, sex and race, hearing loss and dementia are still strongly associated.
Sometimes, barriers can have an impact on the quality of care for the clients at my service. There are 6 different barriers that you may come into contact with: physical barriers, psychological barriers, financial barriers, geographical barriers, cultural and language barriers and resource barriers. Physical barriers are items that prevent someone from getting where they need to go. For example, a wheelchair user may be unable to enter a building if the doorway is too narrow or if there are stairs up to the entrance. Psychological barriers affects how an individual views a particular service.
According to Carlina Rinaldi (2006), to listen is to be open to others and to what they have to say, is to consider others as subjects that contribute to shared research that each person develops about the meaning of everyday experiences. Listening requires an in-depth understanding of events, situations, ideas, and is free of judgment and prejudices. Listening is a reciprocal process that involves the listener and the one that communicates, recognizes the right to participation of children, teachers and parents, legitimizing their theories and interpretations of the surrounding world (Lino,
There are many barriers to communication and these may occur at any stage in the communication process. Barriers can cause confusion and misunderstanding which has the risk of wasting time and money. Effective communication involves overcoming these barriers and conveying a clear and concise message.
From personal experience, speaking to someone who demonstrates these behaviours makes you feel like you are truly being listened
G., O 'Brien, K., & Saha, S, 2016). Poor communication can also lead to mistrust of medical professionals as the patient may not understand what is occurring, leading to nonadherence to medical care and thus impacting on patient safety (Cuevas, A. G., O 'Brien, K., & Saha, S, 2016). What barriers to effective communication are described?
There are many different forms of communication these include visual, verbal and non-verbal. It is important that people take a look at their own communication skills and how these can be improved. Communication allows us to see things from another point of view; therefore one can get rid of any personal biases. Listening is a gift that should be appreciated, it lets people know what is going on around them in their society, such as people’s problems and struggles. It is not until people start to listen to someone that they will be able to understand that person.
Whereas, poor listening skills impede communication. The textbook discusses several types of listeners. The first is the faker, the faker only pretends to be listening. The best way to discover if you are dealing with one of these types is to randomly quiz them on the things that you have communicated to them. Next, is the dependent listener, this type of listener only listens to please the speaker.
Eguawarja George A (2015), asserts that poor listening skills lead to conflicts and members of associations or organization should learn techniques of better listening and can generate good relation with the messenger and avoid misunderstanding and misinterpretation within the
Reflection on the 5-Days Journey to Become a Better Listener Throughout the 5-days practice of active listening and basic attending skills in daily conversations, it was easiest for me to practice empathy. I found it easy to perceive the situation through others’ eyes and perspectives in order to capture the accurate meaning when I was nonjudgemental and listened attentively to others. As a result, I was able to develop empathic rapport in which I accurately sensed and understood others’ concerns as well as feelings as compared to when I conversed without empathy, allowing my presumptions to affect my interpretation of others’ meaning due to the need for others to agree with my worldview. Besides that, I was able to practice basic empathy, which is the second level of empathy where I paraphrased
Basically, you should listen twice as much as you talk. Besides making the speaker feel valued, it also makes you, as a listener, seem reliable and courteous. Most importantly, listening more than talking helps us learn and grow as individuals, because you can learn from what others have to say, and are also exposed to various thoughts, ideas, and experiences. Through effective listening we learn to ask better questions, and are given room to read and understand body language, which can be very beneficial to all types of relationships. Listening also helps you understand your responsibilities across various levels of your life, and improves the overall quality and communication in your both, your social and personal
Listening breaks down the barriers between individuals by paving the way for mutual understanding and cooperation. Good listening prevents communication gap and facilitates a fair grasp of the objectives and priorities of individuals and institutions. Attentive listening prevents the need for repetitions and thus save precious time. Normally, people listen to improve their knowledge, to obtain information, to follow directions, to be able to solve problems, to share experiences and feelings of joy and sorrow, to express opinions, to give judgments, and finally to learn new
(1) Internal Barriers: The roots of internal barriers of classroom communication lie in the communication or sender and receiver (student) of the message. These can be named as under: 1. Poor physical health (illness, speech, voice, visual or hearing defects) of sender or receiver or both. 2.
