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Explain The Role Of Communication In The Business Environment

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The following are a number of different ways to communicate in the business environment; Verbal - This is speaking on face-to-face basis. This is the most common way to communicate within the business environment. Non-verbal - This can be communicating with hand gestures, body languages and eye contact this would usually happen if you are talking to someone across the other side of the office. Written – This can be communicating through e-mail and letters. E-mails are regularly sent around internally within businesses as well as externally. E-mails are usually sent round internally so you don’t need to move from your desk and also if anyone is discussing something confidential, they are again used external for a number of reasons, to book meeting to send formation etc. 2. Describe the …show more content…

Explain the importance of using correct grammar, sentence structure, punctuation, spelling and conventions in business communications It is key to make sure everything you send via e-mail or letter is always grammatically correct and spelt correctly. The best way to make sure it all makes sense is to use spell check at least once if not twice and get someone near to you read over it to make sure it makes sense. The reason this is so important is because it creates a professional image and also shows accuracy. It’s not even for the person externally reading the e-mail or letter I think it’s important for my standard of work. 4. Explain the importance of using appropriate body language and tone of voice when communicating verbally It’s extremely important the body language and communicating verbally is always positive. Personally being the first person visitors see when they come to SOLA’s office, it is always important to make sure people feel welcome and comfortable. It is key to look well-presented so you will make a positive perception on others. Being smiley and happy also breaks down any barriers people usually have when meeting someone for the first

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The organisational structure affects communication within Macmillan as each sector on the bottom of the structure has a team or a least a group of qualified people that are used to get the most out of each area. Then they would feed back to the chief executive with meetings where they are able to discuss and decide on the future. Meetings are valuable as they are a good place to learn about the organisation and can help meet objectives. Also through the sending of emails through the organisation or using a fax machine which both can send vital documents throughout the organisation?

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This type of method can be used to interact with someone on a more personal level. For example, a tutor and a student, a nurse at a nursery, someone having a conversation at a nursing home and a job interview. A one to one can include other ways of communication such as hand gestures facial expressions and different types of body language. This is a verbal way to communicate.

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individual, thereby keeping other staff informed and aware of current situations within the workplace. Also it is important that the information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. 2.1 Demonstrate how to establish the communication and language needs, wishes and preferences of individuals.

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Introduction: Being an allied healthcare professional requires not only the ability to meet standards and to be able to work in a consistent professional manner, but also to be person centred, compassionate and a good listener. Person centred care means that radiographers consider the individual, health needs, social background or lifestyle in order to find the best outcome for the patient. Diagnostic radiographers interact with people at the time in their lives when they are most likely to feel vulnerable, feel uncertain about their future or anxious about results. Therefore, person centred care can be achieved through good communication skills such as verbal and nonverbal which can aid the relationship between the radiographer and the patient to promote person-centred care. Also, it is good practice to involve patient into decision-making as it empowers patients and helps radiographers to perceive things from the patient’s point of view.

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According to Lunenburg (2010), external communication is a type of communication where by an employee communicates to stakeholders from outside the

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To Alina Mullane and the Learning Experience Services and Support leadership team: The Learning Experience Services and Support (LESS) department learned that select content and technical support staff are not effectively using written communication to respond to clients. Clients include students, academic staff, internal groups (within the department), external support teams (within the university), and vendors (outside of the university). You have identified four main areas of concern: grammar and sentence structure, tone and etiquette, clarity of purpose, and comprehension of all email points, and have tasked me to devise a scalable solution that would serve all offices in the U.S. and U.K., addressing these issues and providing proof that each employee has begun a path of self-directed personal development. I propose a five-week online course that focuses on the top pain points in the subject area of email communication. The course outcomes will address those four areas of concern; additionally, students will be required to develop a personal

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1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.

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Communication can be split into different categories, namely • Verbal communication • Non- verbal communication • Written communication Effective communication involves minimising potential misunderstanding and overcome any barriers in the communication process. We make use of multiple communication channels , for example face to face conversations, telephone calls, text messages, emails, brochures etc. Choosing an appropriate communication channel is vital for effective communication, as each channel has different strengths and weaknesses. Written communication is always useful as a way of recording what has been said.

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If we conduct businesses and we fail to make them understand or fail to make any appropriate adjustments, we might unwillingly offend them without noticing it. In Japan, communication can be very complex. Spoken words can have many different meanings; that why both non-verbal and verbal communication is very important for us. Non-verbal communication is important it is because it can be interpreted in many different ways.

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Due to the digital age everything we do is based on writing we communicated through writing with text messages. Grammar is important because it shows your level of professionalism and intelligence. (Wiens) Good Grammar is necessary for every job but especially for jobs that require grammar like reading a writing if your job requires reading and writing than good grammar is very important. Grammar is necessary for any job because now a days the most common methods of communication is text and talking if you speak and write like a two year old no one is going to take you seriously. (Adam)

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Language is a system of communication consisting of sounds, words and grammar, or the system of communication used by the people of a particular country or profession. Even animals communicate. Birds use sound and movement to transfer information. Likewise human beings use sound and movement like speech and gesture to communicate. Language is the fundamental factor leading and affecting communication.

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, this showcases the great importance of understanding this topic in order to have a clear communication process, since these can distort the meaning of the message. Although non-verbal expressions are present in every culture, their individual meanings and relevance are going to change from one to another, this is why it is important to not only recognize the overall value of this topic, but to study the different patterns of nonverbal communication from different cultures as well. Since we are studying to become international negotiators we have to be prepared to work in a multicultural environment, since it is very likely we will be working with people from other parts of the world. Understanding how others communicate and how we do it too and not to take everything at face value is primordial for us, since this will help us to minimize

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Introduction Business communication is a process where both the employer and the employees in a company share and exchange information. Be it the corporate world or the education arena, priority is given to ‘speaking’ correct English. People in these fields have understood that communication skills mean speaking skills. Most people think that writing skills are not essential for effective communication. But that is not the truth.

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Other people are affected by how I communicate because their response to me is based on how I communicated with them first or presented my position. If I request a sit-down meeting, that is more personal than an email. How do you communicate most often? I communicate mostly face to face or via email. Because I am very busy this semester with class and activities it is difficult to always meet in person.

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