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The Four Levels Of Emotional Intelligence

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Searching for the words “Emotional Intelligence” in (thesaurus.com, 2018), would give the meaning; “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically”. Emotional intelligence is the key to both personal and professional success. In many years, emotional intelligence has been considered as a requirement in order to achieve effective leadership (Yusof, et al, 2014). This essay will discuss the definition of emotional intelligence and explain it in depth, it will preview and explain the four areas of emotional intelligence, how these areas are used, and then will explain a bit of leadership and how can leadership be effective mentioning some of the areas of …show more content…

Martinez-Pons (1997) continues to explain that the ability to relate behaviors and challenges of emotional intelligence on workplace implementation is a really big benefit in constructing an outstanding team. One of the most usual factors that leads to retention problems is communication flaws that create disconnection and doubt.
A leader lacking in emotional intelligence is not able to effectively measure the needs, wants and expectations of those they lead. Leaders who react from their emotions without sorting them can create mistrust amongst their staff and can utterly put their working relationships on the line. Reacting with irregular emotions can be detrimental to overall culture, attitudes and positive feelings toward the company and the duty. Good leaders must be self-aware and understand how their verbal and non-verbal communication can affect the team (Martinez-Pons, …show more content…

An understanding of what precisely creates emotional intelligence is essential not simply due to the capacity that is so fundamental to leadership but because some people are strong in some of its elements which can be totally lacking in others (Ovans, 2015). The overall result of (Kerr, et al, 2005) data analysis shows that the person’s emotional intelligence may be a key to effective

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Second, knowing how to balance positive and negative emotions is very necessary. Pink discusses some researches, in which team behavior

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(2000). Leadership that gets results. http://hum.sagepub.com/content/53/8/1027.full.pdf+html. [Accessed 26 November 2014]. http://www.danielgoleman.info/topics/emotional-intelligence/.

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In “Serve To Be Great” Tenney makes several references to the importance of emotional intelligence. Emotional intelligence is the ability to recognize emotions, control them, and apply them to solving a problem or task. In the fire service we deal with hectic and disturbing situations daily. It is imperative that we as leaders are able to maintain a calm and collected demeanor.

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Emotional intelligence is the ability to understand and manage your own emotions, and those of the people around you. People with a high degree of emotional intelligence know what they 're feeling, what their emotions mean, and how these emotions can affect other people. Sometime our emotions can get in the way of our sense of judgement but, the ability to control and separate emotions from work is very crucial in the field of leadership. Invariably, the traditional concept of intelligence would be a person’s ability to solve problems, logically and critical. Sometimes, these traits of intelligence are labeled raw intelligence.

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In the last 6 weeks, I was playing a group leader role in the DTESB project and learned quite a lot from both the project process and the TOUR 7040 lectures. Currently, I would like to reflect the study of emotional intelligence (EQ). Using emotion to achieve goals is quite easy to be understand but not easy to be done during the cooperation. Personally, I am a straightforward girl with a short temper. And the perfect teamwork in my mind is that all team members could work together with a smooth communication and a high implementation.

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This paper serves as a critique of the article, “Leader's level of emotional intelligence and its influence on employee engagement: A case study” by Shelley Young Thompkins. The article is a dissertation written in 2015 by a doctoral student at Capella University. The purpose for the case study, in this article, is examining organizational success driven by the positive engagement among employees and leaders who possess emotional intelligence. The article examines two primary goals for this exploratory case study and specifies the theoretical framework for this study was based on foundational theories and is a qualitative study. The intention of this critique is to reflect on the content and framework of the article, identifying the strengths

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• Conflict management—leaders who manage conflicts best are able to surface the conflict, acknowledge the feelings and views of all sides, and then redirect the energy toward a shared ideal. • Teamwork and collaboration—leaders who are team players draw others into active, enthusiastic commitment and collective effort, and build spirit and identity (Goleman, 2014). There are many contentions that emotional intelligence is an innate quality. Others contend that people have the ability to consciously determine what behaviors they need to exhibit in any interaction, and have the ability to work on the emotions they struggle with most. This is where training comes in, a top consulting agent explains that training can help build an individual’s self-awareness of their emotional intelligence and provide actionable methods to build those interaction skills.

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Definition: “Emotional intelligence (EI)- a set of abilities to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in oneself and others” (McShane, and Von Glinow, 2018, p. 99). Summary: Cheri Clancy is a soft skill and leadership coach, she previously was a nurse and a professor of nursing at a number of universities. In her article The Importance of Emotional Intelligence, she discusses the importance of emotional intelligence in nursing and an offices retention of nurses (2014). Clancy (2014) explains that an emotionally intelligent person knows what to say in a conversation and the correct way to engage with individuals in different situations.

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According to Daniel Goleman (1998), Emotional Intelligence is "the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. Leadership influences the behaviors, attitudes and thoughts of others. Effective leaders help others navigate obstacles and challenges. They can also encourage and inspire those around them.

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Definitions: Emotional intelligence is described as the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them approximately and to use emotional information to guide thinking and behavior. It reflects on the abilities like intelligence, empathy and emotions to enhance thought and understanding of interpersonal dynamics. Here we discuss the

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EMOTIONAL INTELLIGENCE AMONG SOCIAL WORK PROFESSIONAL Abstract Emotional Intelligence is defined as being able to recognize emotions in self and others, understanding how emotions work and being able to manage emotions. Knowing the crucial role of emotions and relationships in the social work chore, the rapid growth of literature reveals the relevance of EI to social work is behind the schedule and it’s time to re-evaluate and work on it. In this study, the relationship between emotional intelligence, measured by the Wong and Law Emotional Intelligence were examined with a sample of social work professionals in different fields (N=100). Demographic profile such as age group gender, the order of birth, marital status, type of family, education,

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Emotional intelligence is an important factor which influences an individual success in their life (Ishak, Chiu, Rahim, Mahat, Hashim, Mutalib and Jdaitawi, 2013). “Intellectual intelligence contributes only 20% to one’s success while the remaining 80% of a person’s success in life is contributed by emotional and social intelligence” (Goleman, 1997). Yusof and Yaacob (2012) had mentioned that in their study that “Emotional intelligence is one of the main aspects of the National Education Philosophy”. Through the National Education Philosophy the important for emotional intelligence is extremely obvious and essential as intellectual intelligence and spiritual intelligence. If the students possess positive emotions towards their course, they

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People are drawn towards those individuals that are confident in themselves along with the job they are doing and have the ability to inspire others. 2. How does emotional intelligence relate to leadership effectiveness? In order to be an effective leader, they must be able to balance being a leader while still

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This might be a sign of lacking awareness of problem. Emotional intelligence refers to a person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others. Being emotionally intelligent means being able to effectively manage ourself and our relationships. A leader need a high degree of emotional intelligence to regulate their emotions and motivate others.

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By regulating his emotions and then expressing them effectively, he was able to manage the emotions of his captors. This incident illustrates emotional intelligence in action. After the account of Dozier, Singh noted that the concept of emotional intelligence has become so popular in management literature that it has become imperative to understand and be aware of the research and theory on which it is based. It is also useful to consider how emotional intelligence is important for

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