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Home Depot Training Case Study: Nardelli And Donavon

908 Words4 Pages

Through culture change, Home Depot was able to execute some required training. When senior executives Nardelli and Donavon took over he knew there was a lot of opposition in the organization towards the proposed changes he wanted to implement. The company was being hammered by the media/market because of low shares. They went from $70 in the late 1990s to $20 in the early 2000s, plus failing to increase same-store sales. Even though the company did an effective job explaining what change is necessary, they were not as successful explaining why. Donovan decided to set up training for more than 1,800 district and store managers. The training would be stage in 5-day sessions. Donavon’s mindset was that being skeptic from the stands was easy, but …show more content…

One such exercise had the teams simulate being a new executive just arriving at the company. To preserve the proud heritage bestow upon them, but there are also future opportunities, including a possibility to double their market size providing products and services for industrial and commercial customers. However, to do this there are issues to deal with. Then the question what do you do? “The only rule is that you can’t fire the HR guy.” In small working groups, people posted ideas on the wall, such as centralizing offices, better inventory management, better training. Then suddenly someone stood up and exclaimed hey this is what management wants to accomplish. Sustaining—employee commitment to this new culture has resulted in a collection of leadership training programs. Programs such as Store Leadership Program, Merchandising Leadership Program, and Future Leaders Program, and has developed a variety of business …show more content…

Web-based training, once hired the employee receives an id and password to access the system. The system used for the web-based training is called ("my apron") e-learning contains all the available courses. Some of the classes are mandatory to complete before you get on the floor. There is also training that is required that is Instructor-led training that is scheduled for you. Training like cutting keys and blinds, mixing paint is On-the-job coaching and training, just grab an associate to show you.
3. How has the training program evolved, shifted, and changed over the years with the corporate strategy? This relates to the relationship between training and the company's competitiveness and business goals and

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