ipl-logo

Unit 8 Business Management Bus/1101

998 Words4 Pages

Learning Journal Unit 8 Department of Computer Science, University of The People BUS 1101-01 Principles of Business Management Dr. Erica Charles-Lynch Mar 28, 2024 Organizational culture plays a crucial role in shaping the work environment of an organization. It encompasses the values, beliefs, norms, and behaviors that are shared among members of the organization. In this assignment, we will analyze the organizational culture of a tailoring clothing company and assess its strengths, weaknesses, and the factors that shape this culture. We will also explore the influence of the leader or founder on the organization's culture and how it affects employee satisfaction, retention, and performance. Characterization of Organizational Culture: …show more content…

Furthermore, the company's customer-centricity ensures that employees prioritize customer satisfaction, resulting in a strong reputation and customer loyalty. However, there are also weaknesses in the culture. The constant focus on innovation may lead to a lack of attention to established processes and procedures. This can sometimes result in inefficiencies and inconsistencies in service delivery. Moreover, the high emphasis on collaboration may create challenges in decision-making, as consensus-building can be time-consuming and may hinder swift action in certain situations. Artifacts that Create Organizational Culture: The organizational culture of the Tailoring clothing company is exhibited through various artifacts, language, stories, and rituals. Language used within the organization, such as terms like "creativity," "customer satisfaction," and "design excellence," reflects the values and attitudes of the company, emphasizing innovation and customer-centricity. The company's mission statement and core values are prominently displayed in the workplace, serving as constant reminders of the desired culture. Success stories and rituals, like sharing exceptional customer service …show more content…

This vision has influenced the organization's customer-centric culture, as evident in their core values and mission statement. The leader's values of creativity, attention to detail, and customer satisfaction have become ingrained in the organization's culture, driving innovation, design excellence, and a strong emphasis on meeting customer needs. The leader's leadership style, which focuses on empowering employees, fostering collaboration, and recognizing employee contributions, has contributed to the development and maintenance of the organizational culture. Leaders actively promote open communication, teamwork, and a positive work environment, creating a culture that values and supports employees. Employee Experience: The organizational culture of the Tailoring clothing company has profoundly influenced employees' experience and behaviors at work, fostering a stimulating environment of innovation and creativity. This culture empowers employees to explore fresh ideas and solutions, instilling a sense of pride and ownership. Moreover, the company's customer-centric approach shapes employees'

Show More
Related
1491 Words | 6 Pages

Part 4: Explain how the culture impacts organizationally relevant

Read More
1452 Words | 6 Pages

Introduction Organizational culture has been defined as the ““the deep, basic assumptions and beliefs that are shared by organizational members,” (Clegg, 208). Organizational culture can be interpreted in many ways, often an organization has multiple cultures. A strong organizational culture, is one in which employees share the same values. Moreover, a strong organizational culture justifies employee actions and helps create a shared purpose within the organization.

Read More
1359 Words | 6 Pages

Deliverable 5 Aligning organizational performance: Organizational culture is the human behavior within an organization and the meaning that they attach to those behaviors. Also, organizational culture shows the collective values, beliefs and principles of organizational members and is a product of such factors as history, product, market, technology, and strategy, type of employees, management style, and national culture. Culture includes the organization's vision, values, norms, systems, symbols, language, assumptions, beliefs, and habits. Organizational culture also refers to the fact that most companies have a tough environment in which employees are forced to work harder than they usually have to. Action is the most successful and best non-food discount store chain with a good, cheap and constantly surprising selection.

Read More
858 Words | 4 Pages

An organisation’s culture is a collaborative process of shared meanings that attain social order, alongside delivering roadmaps on what to do, think and feel. (Jones & May 1992). Over time the work culture develops beliefs, norms and values which are shared assumptions and behaviours learned by individuals. These jointly held beliefs and interpretations are key aspects for achieving organisational goals and shared action.

Read More
2069 Words | 9 Pages

Having awareness within an organization is important as it brings awareness of key drivers that motivate individuals. Leaders are responsible for believing in stakeholders and that all involved possess the ability that controls their decision-making abilities. Employees, in return, can recognize organizational culture by being mindful of the mission and values. A better outlook on organizational culture will help provide the dynamics of how it influences motivating

Read More
1229 Words | 5 Pages

Image Source Company culture embodies everything from how you manufacture your products to the charities your brand champions. Giving customers just a tiny peek of how you operate can make huge difference. Get creative in your video. Take customers on a journey around your office, let employees talk about their work experiences, or even showcase how ideas become products at your company. Building trust centers around displaying your brand’s humanity.

Read More
1648 Words | 7 Pages

Organizational Culture Assessment Executive Summary Organizational culture denotes a set of values, artifacts, beliefs, assumptions, and norms that emerges from the interactions of members of an organization. It is a generic term used to signify a host of behaviors that connote general operating norms of conduct for a corporation and the framework against which organizational effectiveness is evaluated. The aim of this paper was to examine the cultural values of Baxter Healthcare Corporation and report on how the company’s organizational culture affects the way it operates and perform its objectives. Moreover, by using information regarding Baxter’s corporate culture obtained through a face-to-face interview with Baris U. Agar, Ph.D. – a senior

Read More
1011 Words | 5 Pages

(995 words) 2.2 Analyze changes to improve service delivery and the culture throughout own organization Understanding of own organizations culture, attitudes and beliefs about its culture, the work it performs and the services it provides to satisfy the customer’s needs will assist in producing the desire to continuously improve customer service. This change to the culture is difficult to attain but “buy in” from all levels of the organization is vital if continuous improvement and change is to become the new norm. This makes positive leadership the key to bringing about positive customer service improvement and by providing vision, inspiration, governance, motivation and commitment to the cause. In my organization as the Senior Operations / Customer Care Manager, I am targeted to improve Customer Service and bring about culture change to aid continuous improvement in Customer Care.

Read More
1824 Words | 8 Pages

An organisations culture is a reflection of its identity. How employees act and talk about the business reflects on Boost Juice’s brand imagine (Chron,2016). Looking at Grace for example, Janine said that she reflects the youthful Juice Boost culture. Having a positive motivated manager will reflect on the whole team and inspire them. When Tina started cutting back her hours as a manager at her store in Perth due to health issues, the stores figures went down, proving that the team follow the attitude and effort put in by the manager.

Read More
1669 Words | 7 Pages

The Importance of a Company’s Culture The culture of a company is one of the most important and sometimes overlooked factors in an organization. The culture can increase employee engagement and increase productivity which will allow a company to reach its goals, “From productivity and engagement in the organization’s day-to-day, to an employer brand that naturally fuels recruiting efforts, to creating a lasting brand that customers immediately recognize, there’s no escaping it – culture radiates outward into the marketplace” (Straz 2015). The culture can have a great impact on the employees. Employees thrive in a positive working environment and the ability to engage with their managers without fear of retaliation.

Read More
1136 Words | 5 Pages

Such organizational change was supposed to improve the customer experience and help in developing commercial strategy more quickly and consistently. There is a high level of centralization. Organizational culture

Read More
877 Words | 4 Pages

It markets itself as a “fast-paced, innovative and collaborative environment.” This environment aims to do things the right way and ensures secrecy. The organizational culture that Steve Jobs created helped the employees and encouraged them to debate and to give different ideas in order to contribute and be a part of the firm’s success. Moreover, the culture motivated all the employees to believe in the vision set in the beginning. The core values found in the culture of Apple are the reason behind their successful products.

Read More
1565 Words | 7 Pages

A few societies support development and threats, while others admonish the individuals who challenge set up standards and practices. The report showed how Etihad Airways culture effect on the employees and their performance. Each company must consider and apply the best way to create the greatest culture to their

Read More
881 Words | 4 Pages

The culture of the organization expresses its unique personality, character and philosophy. It also tells the story of the organization. Positive culture cultivates the human competencies required for the company to thrive in the long term. Further, positive cultures have widely shared, people-centred values that guide managers and employees to act with stakeholders best interests (Lowe, 2012). Each day we are handling new information and rules, more places and people and more tools.

Read More
874 Words | 4 Pages

For example, if all the employees of Amazon of always trying to find the mistakes that their peers are doing to report them to their superior and were working together instead, they could put all this unnecessary energy in a focus group to find innovative ideas and to help each others. This type of positive climate could help people staying in the company and not leaving after few months, because the stress encounter at work is too high. The article cited that Amazon had the second-highest turnover among the Fortune 500 companies, with a median tenure of one year, which is really low. [2] The espoused values of the Amazon’s culture are “work hard, have fun and create history”, but the enacted values just seemed to be hard work and success. The Amazon culture can be described as an outcome orientation organization with managers asking for results without excuses.

Read More

More about Unit 8 Business Management Bus/1101

Open Document