Customer service is mainly the most of Sainsbury’s staff. This requires common tasks to be carried out down on the shop floor like the checkout assistants which is there for the customers to pay for their products they want to purchase. The general assistants are experienced in many skills linking to stocking shelves and checkouts for the greatest amount of availability of products for the customers. Also stock control is a type of customer service that Sainsbury’s have. So the stock control is where the level of stock are checked daily and were the employees will order more products when needed. So essentially customer service tells us about it in way in which the employees of Sainsbury’s can be help to their customers.