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How does language barriers affect patient care
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Who are the clients you interact with Hanna Interpreting services? Non-English speaking healthcare
The executive management staff was 100% white and the support and administrative team were 100% Afrincan American. In a recent survey, only 30% of blacks, 10% of Hispanics and 20% of Asians were very satisfied with their services, compared to 80% of Caucasians. They said they didn’t feel welcomed and nobody understood them. The manager staff had a lot to say back, revealing subconscious racism and bias towards the minority patients, and even toward each other.
The Spirit Catches you and you Fall Down” is an astonishing book that reveals the need for improvement of cultural competency in the American healthcare system. This book teaches me the importance of the role of healthcare administrator as a cultural advocate between the patients and the providers. This book also influences me in realizing the differences between patients’ culture and providers’ culture. Moreover, I can relate to Jeanine Hilt, a social worker who truly cares for the Hmong culture and the Lees Family. Healthcare administrators must be aware of the cultures of the population that reside in the region that your facility is located.
Latino Families in Therapy Second Edition was published in 2014. Celia Jeas Falicov who is a clinical psychologist, author and currently teaching at the University of California in San Diego wrote the book. As the main contributor of the book Celia’s goal is to help others understand the importance of being competent when working with Latino Families and acknowledging that because the families come from a different background than those giving the interventions we must find therapeutic approaches that will benefit the Latino community. Falicov gives great insight to the different Latino communities that we could encounter and successful evidence based practices that can be used such as a meeting place for culture and therapy (MECA).
When it comes to a patient that does not speak English the first thing we have to do is find someone capable and a professional to translate, complying with all the HIPAA regulations are being taken care of and not violated. Whether it is a live person, over the phone service or if available online. We cannot ask a family member to serve as a translator because we might break the patient confidentiality if the patient does not want anybody knowing his diagnosis and the procedures being done to them. With a deaf patient first we have to find out what is the best way to communicate with the patient if by reading lips always face them forward so they can read our lips, speaking clearly so they can understand a little better what we are trying
As a low-income, first-generation Mexican American/college graduate, my personal identities and experiences uniquely position me to contribute to RFU’s diversity, equity, and inclusion efforts (DEI). Through my journey, I have encountered various challenges and triumphs that have shaped my perspective and deepened my commitment to promoting DEI in healthcare and beyond. My lived experience growing up in an economically disadvantaged and medically underserved community has heightened my awareness of the healthcare disparities and inequities that exist, especially being raised in a traditional Hispanic household. It has fueled my passion to address these issues and advocate for accessible, culturally sensitive, and equitable healthcare.
The Strengths Finder Assessment is a test that scores with five strengths that you possess. These strengths will help you reach full potential with any career that you go into. These five strengths can be very beneficial in helping an individual be successful. After taking the assessment, I was scored with Deliberative, Context, Futuristic, Restorative, and Individualization.
However, the two mentioned ways to overcoming language barrier in the implementation of anti-discriminatory practice in health and social care, the training of staff on how to communicate better with service users for them to understand is the best. This is because the training encompasses all methods, ways and means that must be considered when communicating with people to ensure that they understand clearly what they have being told. In essence in the training they must have being taught the importance of knowing the clients individually and what is their preferred effective method, means and ways that can be used to communicate with that client. M3
Perceptions of Depression in Latino Immigrants While navigating the general topics covered on my assigned 2 journal issues I came across topics about assessing the role in culture, Madeleine Leininger, experiences of different cultural groups, nursing diagnosis, and child vulnerability in a particular diverse group. The article chosen in this essay are in regards to how Hispanic Immigrants view depression. I found that this article is an important topic because of the career choice I am making. As a Nurse Practitioner who is also Hispanic I want to ensure that I give the proper care to all patients I see and take their culture into consideration. To aide a patient properly one must consider all factors including psychosocial.
Many Hispanics are unable to obtain access to proper resources because of the language barriers that persist. As the National Hispanic Medical Association (NHMA), we pose five solutions or policy implications that will be further explained in this issue
We should be mindful of this specific populations cultural beliefs and practices, avoid making assumptions, respect them to build trust especially with immigrant Latinos. There should also be culturally appropriate resources which are tailored to Latino Populations such as providing outreach services in rural communities that may have limited access to mental health services. From a universalistic point of view of health, fixing the source of this problem relies heavily on improving competency practices in health care culturally. Brach & Fraser’s strategies for cultural competency suggest that to reduce the disproportionate gap in mental health outcomes, we should provide appropriate recruitment and retention. Giving minority staff is essential because of their shared cultural beliefs and everyday language.
The lack of cultural competency by physicians in health care settings is producing many barriers to health care that is negatively affecting Hispanic families, such as miscommunications, poor adherence to medications and health promotion strategies, and misunderstandings that lead to misdiagnosis or inadequate treatment for Hispanics. This issue is alarming because the Hispanic population makes up roughly 17% of the entire U.S. population, which is a staggering figure that can’t be ignored. Some solutions that have been tried in the past but failed include, establishing more community-based programs to assist this segment of the population, hospitals pushing for prevention programs, and greater efforts by health institutions on training physicians to improve all aspects of communication. Although
Second, Elizabeth is a first generation Mexican-American, give a birth to a first child in high school, may have inability to complete a proper education might have language barrier. The inability to speak English and unable to communicate effectively, and feeling embarrassed sometimes prevent her from communicating with her physician. HCP must give information and services in patients ' preferred language, including patient access to professional interpreters who have health-related dialect skills and familiar with patient’s cultural competence. The family unit and religion is culturally the most important to the Hispanic community.
Regarding effective communication, “good interpretation and good translation go a long way toward solving cross-cultural communication problems and language barriers in health care” (Dreachslin, Gilbert & Malone, 2013, p. 289). These services, through interpreters or voice-assisted devices, provide better opportunities to blend cultures and understand the tradition and beliefs of diverse populations. These two topics were just samplings of the information discussed, but they stuck out to me on a personal level, while pushing me to promote cultural competence and understanding beyond this course in all my future workplace
The Renaissance marked one of the greatest transitions from one time period to another. Known as the rebirth of classical literature and ideas, the Renaissance argued against most of the beliefs from the Middle Ages. Two of the most important ideas derived from the Renaissance were secularism and humanism. Both of the ideas emphasized the importance and abilities of humans. Out of these beliefs came new views and perceptions which set the foundation for the development of the Renaissance.
