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Ndental Reflection Paper

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One Thursday morning, I walked into the office and saw there was a message for the social services department on the phone. Soon after I settled in, I began to check the voicemails and calling patients back that needed social services back. There was a patient who left a voicemail needing help finding a vision company that would take her Medicaid card so she can get her Rx for her glasses. Before I called her back, I looked through her chart in Ndental. Ndental is a system that Ben Massell Dental Clinic (BMDC) use to put their patient notes and information in. When I looked at her progress notes, I saw she spoke to another individual within the social services department at BMDC. In the notes, it stated that she was eligible for free glasses

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