Overview Of Chief Terry Mangan's Strategic Planning In Spokane, Washington

The Strategic Planning in Spokane, Washington describes some of the key features of the strategic planning process used by Chief Terry Mangan to accomplish a positive change in the Spokane Police Department. When Chief Terry became the Chief of Police, he did not have any plans on how the department would move to community policing. Nevertheless, he sought out to create an environment where different ideas and projects could become presented at the table. The Chief Terry’s first goal for his department was to upgrade the department's equipment. When Mangan came to the office, the workers were working out of a basement with steam pipes overhead, surplus lockers from War World II additionally old, smelly towels hanging over the lockers. Conversely,

Furthermore, Mangan told Spokane's citizens that they have a good police department, although the department has some severe restrictions regarding how many people they have working in the office. Mangan deliberated his concerns with the citizens that they needed to build the police headquarters up and he needs the citizens to become volunteers.

The turnaround year for the police division was within Mangan’s second year when he turned his attention to making changes about the sector itself. While, Mangan was still open about his goals for the Spokane Community and willing to adopt a more community-based, proactive approach to policing, he needed to transmit his mission to all the levels of the organization. As a chief from outside of the district, Mangan needed to gain support and trust from the members of the

Moreover, board members described the experience as an improvement in the communication throughout the department. Numerous issues facing the district became known about in the planning committee’s discussion. Mangan's critical project: provided details on defining the community's values. Mangan felt that became crucial to take the organizational culture and examine the history and say who they were and what the city stood for and why.

Mangan gathered several value statements from other police departments, then presented them to the strategic planning committee. The committee drafted their value statement that became submitted to the rest of the department for feedback and revision. The planning committee decided to focus on S.P.D. Service, Pride, and Dedication for all the district's values would flow. The strategic planning committee also designed a patrol manual that helped operationalize the community into responsibilities within the patrol