Personal Trainer Organizational Structure

1. Personal Trainer is a corporation that owns and operates multiple successful fitness centers in Midwestern cities. The corporation’s fitness centers have done exceptionally well and now Personal Trainer’s future plans are to open a new “supercenter” in Toronto. This “supercenter” is expected to become the model for the corporation’s future growth if the approach is successful enough. The new facility will provide products and services such as new exercise equipment, a health food store, a swimming pool, a snack bar, a sporting goods shop, child care, child-fitness programs, a teen center, a computer café, and new levels of memberships. Personal Trainer currently uses the accounting package, Bumblebee, to manage its payables, receivable, and general ledger. Furthermore, the corporation plans to expand more on data management and incorporate online access for members to use customized training programs and progress reports.

Personal Trainer’s president, Cassia Umi, leads the

Personal Trainer facilities sells sporting goods and food as one of its business functions. The process for this function includes checking the customer’s status, verifying the customer’s credit, and entering the customer’s order data to complete the sales order. One of Personal Trainer’s future business functions is to set up a membership system where certain members can use some services, while those with a higher membership level can access special programs. The process for this function would include registering the customer to the membership, applying membership payments or charges, and setting up an expiration date for the membership. Lastly, one of Personal Trainer business functions is to set up training programs for members. The process of this function would start with registering customer for a training program, preparing monthly bills for the program, scheduling a fitness trainer, and gaining the customer’s health information to design a training program specifically for