An IT/IS implementation strategy is the key factor for any Small Market Business because of the potential growth benefits. Implementing a reliable and secure network with Customer Relationship Management tools, Inventory Management Systems, and a Unified Communications system will improve overall efficiency and productivity. Rock Solid Industrial Part, Inc. will benefit by using these tools to improve marketing, sales, inventory, and accounting divisions. The company’s plan to expand into Southern California and Denver will require new technologies and tools to ensure its goal of revenue.
Introduction/Thesis
Rock Solid Industrial Parts, Inc. a family owned industrial parts distribution business located in San Jose, California. Hugh Hurd started the company in the 1930’s. Hugh’s son Jack took over the business in the late 1940’s. Jack’s son Philip and Tim Hurd, CEO and COO respectively, currently run the company. Business has been successful for decades, with current sales of $33 million per year. The company is
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In the last three years, over 60% of Corporate-level executives, CEO, CFO, CMO, and VP of Sales, have reported greater collaboration with CIOs. Approximately 71% of CFOs have reported having greatly increased involvement with the CIO and the IT agenda. The growing relationship between executives and CIOs has led to the need for IT/IS strategy planning. A company can greatly benefit from the implementation, resulting in a technological edge over the competition. A company can then realign its business needs with technology to meet company’s goals. According to Information Systems for Managers: Texts and Case 2nd Edition, IT will go beyond its current corporate strategies and eventually focus on the long-term potential within the industry. Long-term strategy should give a company the competitive