Product and Packaging - SNC Lavalin firm is a market oriented business where their whole focus is on providing customized solutions to their clients. When they make preliminary presentations to their clients they completely have an in-depth understanding of their customer’s requirements. It provides clients with solutions primarily for pharmaceutical, biotechnology and life science sectors. The product range is vast it starts from process architecture, process engineering, project management, procurement, validation and compliance and ends with construction management. Looking at the rate at which the services are accepted by the customers, process architecture and process management are high in demand whereas design visualization, validation and compliance, procurement and process automation are services that require modification so as to increase its demand and …show more content…
The Process is completely transparent since client is exposed to each and every function and is equally involved. Physical evidence – The company has a state of art infrastructure; offices are spread all over the world and spent lot of effort in research and development design. Being a multinational firm, the ambience is par excellence and in terms of technology the company has the best to show case. People – SNC Lavalin is a labor intensive firm. The company appoints technically skilled people. Most of them are Engineers that form the base of its hierarchy and add to its competitive advantage. The Company has also hired some employees who were in the seen as experts in the market. The pharmaceutical division involves about 85 employees with an average age of 30 years who are extremely dedicated and motivated. Boston Consultancy Group Matrix