Communication is very key and important in any organization as it facilitates a proper relationship between employees of a firm. There are certain factors that can distort effective communication in a firm and some of these factors are, filtering, selective perception, information overload, emotions, language, silence communication apprehension and lying. Also, keep in mind that cross-cross cultural factors clearly create the potential for increased communication problems. These factors should be looked at and addressed in the firm to increase the level of effective communication. Effective communication increased employee effectiveness; both individually and as a team.
There is no room for inconsistency (Thompson, S., n.d). There need to be measurable goals for each person to hold them accountable for their achievements and also to assess where they need to improve. If training or clarification is needed, management needs to work with the employee or team to establish a need for action. This will address the training is a haphazard issue. Employees might have transferred from other departments or come from other facilities.
Communications must also be improved throughout management and throughout the rest of the company. Lack of communication throughout the line leads to confusion and encourages rash decision making that CanGo cannot afford to do. All concepts, ideas, plans, and such must be communicated clearly throughout management and presented to employees with a clear message that is understood by everyone. Miscommunication and lack of also leads to employees becoming frustrated and decreases their efficiency and productivity. We accessed there was an ample amount of confusion between management and employees alike.
In class this week, we had our presentations of a company’s corporate communication strategy. It was interesting to see how other students tackled the project. Some focused on key aspects of the communication, like how Blaine talked about the management-employee relationship and communication tools. This also reminds us that each company centers their business around different stakeholders which makes their strategies so
Charlotte Beers became CEO at Ogilvy and Mather Worldwide in the late 1980’s and decided the company needed to be asses by the progress made after she became CEO. What she quickly realized was that clients loved the Brand Stewardship concept (Sackley & Ibarra, 1995). However, most employees below executive level had not fully embraced the newly created vision. By demonstrating why communication can be crucial to success, Beers is able to show how essential communication can be through her disappointment.
One way to present the information is in All Employee Meetings which ensure everyone hears the same message at the same time. All upper management should be the presenters of the meeting. The meeting should have a question and answer time at the end of the message delivery to ensure employees do not have other concerns that may have been missed in the communication or reclarified. Also, this resolves the issue of employees not knowing the company’s strategy.
The success of any organization depends on the ability of members to communicate efficiently with each other and with external stakeholders including clients, shareholders, analysts, suppliers, and the community (Tariszka-Semegine, 2012). Therefore, almost all firms are emphasizing policies and strategies that enhance effective communication. However, in many cases, the focus has been on the best ways to engage external agencies (Barton, 2014). Businesses often ignore an essential constituent of an institution, the employee.
We have a managers induction in place that covers all of the above and is completed with all new managers when they start with the organisation. Since I have been a manager I have actively sought further training and knowledge to help me to be the best manager and leader possible. In turn, I have learnt different approaches and styles and over all have improved the performance of both me and my team. Reflection and reflective practice is a very useful and simple tool to use to better your own knowledge and that of others, it enables you to look back at how you handled a situation and using reflection discuss or identify ways in which it could have been dealt with in a more effective way. Continuing training and development for themselves and others, this enables you and your team to perform better and provide a better standard of care to our service users, by continuously checking for updated or better suited training you give yourself and your team the best chances of meeting targets and service improvement.
In response to the leader’s effort in acknowledging and overcoming his/her staff problems, the staff will feel more motivated thus work harder to accomplish the goals and tasks given by their superior. Other than personal meetings with each staff, holding a general meeting monthly or annually with all staff to discuss and share ideas, work-strategies and any decision-making is also important in maintaining a good teamwork in an organisation. General meetings are a common practice in every organization, including our workplace because this is where new ideas being brought up and discussed among us to enhance the job acknowledgement and the quality of our service as an emergency medical
When the team’s performance expectations are met, there should be rewards and recognitions so as to encourage them to continue their great performance. Nonetheless, since performance is link to remunerations, team members might feel competitive and hence resort to unethical ways in order to achieve their targets. Alternatively, attending leadership training to improve leadership skills and to upgrade the current skills can be done. With that, the manager will have the knowledge on how to communicate, guide and motivate his team to achieve their goals.
In accordance to Interviewee 1, it is imperative to use good channels of communication with subordinates, having the ability to embrace present aspects, accepting assistance from other parties when it came to challenging tasks, and allowing teams to be creative in their job. Interviewee 2 stated that such barriers can be overcome through team involvement and participation, using time effectively, and spending time with team members to share ideas and know what was going on. Interviewee 4 stressed open communication, whereas Interviewee 5 talked about monitoring. Interviewee 6 emphasized consistent communication. The response of Interviewee 3
This wonderful country, the United States of America is a unique and magnificent blend of so many diverse types of people. From religion, culture, and gender to age and language; these differences can affect proper and effective customer service and communication. In healthcare being able to overcome and respect these many variations can be the difference between a wonderful experience and a horrible one. Out of these diverse groups of people, one of the more difficult would be gender, specifically transgender individuals. With so many people who identify as certain genders or a blend of them, knowing how to handle these types of communication barriers is extremely important.
The importance of communication can never be over-emphasized as it is the ‘lifeblood’ of all organizations. It is of vital importance to the well being of a state, a business enterprise, a religion and other social or cultural identities including the family. The success of a business enterprise is directly proportional to the level of communication maintained by
Introduction Communication is a very powerful thing and it is so powerful that humans and animals can interact with each other and communication is inevitable and it is either verbal or non-verbal and it can be effective or ineffective and it important that communication is effective or else you as an individual will not be able to build relationships and maintain them for a long time. The essay will talk about my strengths and limitations in a dyadic conversation between my friend and me. I will be focussing on myself in the conversation. The essay will also cover the communication concepts and basics. Strength (Effective Communication) There are two types of ways to communicate, effectively and ineffectively, the type of communication that will be discussed in the paragraph is effective communication.
With an array of new challenges and responsibilities to tackle, inexperienced managers often need suitable training to understand their roles and responsibilities. This course will train managers in critical skills required for planning, supervising, and communicating effectively. For a manager to reach out to the employees efficiently, it is vital to be aware of the various channels of communication. This course will guide you through the various barriers to effective communication and suggest solutions to overcome them.
