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Swot Analysis For Redbox

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The informational technology strategy must complement the business strategy and Redbox’s current automated retail business model leverages technology advancements that allow delivery of new and innovative consumer products and services in a compact, automated format. The hardware component for the IS strategy includes the kiosk and workstations that the system users such as the field support, machine operators and management use the hardware wherever the kiosks may physically located. To maintain high level of customer service, Redbox uses software to connected to the kiosk using Kaseya Remote Desktop Application. This software allows the company to access real time inventory; update system software; troubleshoot hardware, software and other

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