ipl-logo

The Care Quality Commission (REF)

758 Words4 Pages

Audit observe practice on how the staffs works and the resources they use if its effective and appropriate, they also collect data to know if the organisation is meeting the standards they set REF.
Data can be from computerised records or manual collection. Audit gather feedbacks from the patients, family, carers and staffs to know if the service they are receiving or giving met the standard criterial set for the organisation. REF
Policy refer to a plan adopted by health care organisation to achieve a set of goals REF while standard are designed to assist health care organisation to deliver safe and high quality care to the patient REF and quality refer to a maximum standard of something that meets customer’s needs (Wicks and Roethlein …show more content…

Health care provider need to be open and transparent to the service user and the health care commissioner on how the service are. One way of doing this is to use relevant NICE guidance and quality standards to show where high quality care is being provided and highlight areas for improvement REF.
The care quality commission (CQC) was established in 2009 to independently regulate, monitor, rate and inspect health and social care services in England, Its duty is to register providers and managers who meet the legal requirement to offer health and social care service to the people. REF
CQC make sure the organisation meet the fundamental standards of quality and safety and also they have the right to publish what they find including performance rating to help people choose care. They also make sure people are getting safe, effective and compassionate high quality care from hospitals, care homes, ambulances and dentists. They also make sure people receive care in clean and safe environment. …show more content…

Before this action can be enforced there are different methods that will be taken into consideration for example, warning the organisation to improve on the service they are given. REF.
Failure to comply with the warnings from the CQC is a criminal offence and so may result in prosecution which can lead to fine, conditions, suspensions or cancellation of a registration. Which means the organisation won’t be able to offer service to the people or the community until they meet the national standard of safe environment, high quality care and services REF.
CQC make sure people voice are heard by listening and acting on peoples experiences. They take complaints seriously by improving the service and also by protecting the right of vulnerable people including those whose rights are restricted under the mental health act. REF.
One of the benefit that implement CQC is the benefit to the patient, patients are allowed to speak up on any issues they have. CQC make sure patient have confident in the service they are using and also making sure patient have clear information on the service they want to choose by providing rating across all service provider to make better choice on what organisation to

Show More
Related
65 Words | 1 Pages

1. To make sure the care and treatment can continue to be given safely no matter which staff are on duty, 24 hours a day, seven days a week 2. To record the care that has been given to the patient/client 3. To make sure there is an accurate record to be used as ‘evidence’ when there is a complaint from a patient/client about the

Read More
565 Words | 3 Pages

Since CMS implemented the Physician Quality Reporting Initiative (now known as the Physician Quality Reporting System (PQRS) under the Tax Relief and Health Care Act of 2006 (TRHCA), there have been several changes in participation sanctions, reporting mechanisms and eligibility for incentives and bonuses. During the first two years, the program was technically a temporary, renewable initiative that sought to improve the quality of both delivery and coordination of care. The initiative became permanent when the Medicare Improvement for Patients and Providers Act (MIPPA, 2008) was enacted. The Centers for Medicare and Medicaid Services (CMS) believes the sanction-based initiative will empower consumers and providers to make better informed decisions

Read More
1349 Words | 6 Pages

Their mission is “to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value”, (Joint Commission, 2014). The accreditation from the Joint Commission can be earned by multiple health care organizations including critical access hospitals, office based surgery centers, behavioral health care facilities, and home care services. For a hospital setting, the Joint Commission places the performance measures into accountability and non-accountability measures. They look at research and if the facility is performing evidence-based care process which improves health outcomes, proximity which the care process is linked to the patient outcomes, accuracy for whether or not the care process has indeed been provided, and any adverse effects. To earn and maintain The Joint Commission’s Gold Seal of Approval™, an organization must undergo an on-site survey by a Joint Commission survey team at least every three years (Joint Commission,

Read More
1154 Words | 5 Pages

Their role is to register care providers, monitor, inspect and rate healthcare services. The CQC has a role in publishing views of the major quality issues and performance ratings to enable consumers to choose care in health and social care. The Commission ensures the quality and safety of care in hospitals, dentists, ambulances etc. The CQC is sponsored by the Department of Health. Governance, Accountability and Staff

Read More
1433 Words | 6 Pages

This is continued to be developed; established 'dignity champions ' to make a difference locally. Human Right in Healthcare -A Framework for Local Action 2007/08 Is a framework that assist local NHS Trust so they can develop and apply human right approaches in the design and delivery of their services The service focus on FREDA values which are Fairness, Respect, Equality ,Dignity and Autonomy Organisational policies: There are guidelines that provide the basis on which an organisation can develop their own policies. Regardless the size of the organisation all must have polices and guidelines on expected for staff, good practice in the delivery of care and the support of individuals.

Read More
546 Words | 3 Pages

Patients are our priority and when there is any complaint from their side, it should be handled and sorted

Read More
1150 Words | 5 Pages

In this assignment I will be discussing the ways that health and social care settings use national initiatives to promote anti-discriminatory practice. An anti-discriminatory practice is preventing discriminations by taking action against this, and this includes race, class, gender, and behaviour towards each other. All employees promote this because it promotes equality for service users and staff by removing discrimination. National initiatives are a legal and an official document and is also a part of anti-discriminatory practice to prevent discrimination and there are policies and legislations that are used to protect people from discrimination in their daily lives, and health and social care settings use national initiatives to ensure

Read More
195 Words | 1 Pages

The NHS Constitution established the principles and values that are fundamental to service users on how appropriate clinical decisions are made for the delivery of quality care (Department of Health 2010). It provides explicit information for patients to understand their care, what to expect, and feel more empowered involving in their own care (DH 2010). The NHS constitution explains the behaviour expected from stakeholders such as staff, patients and the public (DH 2010). This prevent the government from making alteration and give the NHS complete autonomy and protection against political change without the full involvement of stakeholders to achieve transparency in the delivery of care (DH 2010).

Read More
484 Words | 2 Pages

2.3 Analyzing the effectiveness of organizational systems and policies in promoting good practice in communication This covers, structures, systems, procedures, practices, documents and information. 1. Care Quality Commission was established in 2009 for the purpose of making, Any good organization should promote good practice by respecting and promoting the rights of service users. This should include, using appropriate language, treat and respect service users as individual.

Read More
612 Words | 3 Pages

Those are: High-quality hospital care A clean and safe environment Involvement in the patient's care Protection of the patient's privacy Help

Read More
112 Words | 1 Pages

Covert use of medication can be seen as dishonest as the NMC code (2015) states respect the level to which people receiving care want to be involved in decisions about their own health, wellbeing and care; the code of practice also states act with honesty and integrity at all times, treating people fairly. In contrast however, Beauchamp and Childress (2009) highlights non disclosure, limited discolour, deception or lying may be considered when veracity and the principle of autonomy is thought to conflict with other ethical obligation. Jean was given the opportunity to understand and evaluate what was being asked and was provided with all relevant information to support their decision making process.

Read More
579 Words | 3 Pages

In the ever changing landscape of health and social care and children and young person’s settings there are many pieces of government legislation and regulatory framework that service providers and organisations must now comply with. For example Care Quality Commission (CQC) introduced the essential standards of quality and safety which are central to the workplace. Every staff member has responsibility for providing good quality social care. Social care governance is the process by which organisations ensure good service delivery and promote good outcomes for people who use services.

Read More
1090 Words | 5 Pages

Quality and measurement theories that abandon the highest levels of appropriateness, will accomplish the healthcare industry evaluates the accountability costs and impacts. Having an understanding of the scrutiny of service, responsibilities, customer satisfaction, effective service and performance, and outcome assessments are all requirements of accountability, which are part of the continuum for accountability (Ledlow & Coppola,

Read More
2077 Words | 9 Pages

According to Clement (2012), a nursing audit can be defined as a detailed review and evaluation of selected clinical records by qualified professional personnel for evaluating quality of nursing care. There are different types of nursing audits to choose from. A nursing management audit, which is a structured audit that concentrates on the administrative aspect of nurses responsibilities. A retrospective audit which

Read More
700 Words | 3 Pages

Healthcare professionals mostly adopt patient rights, covering such matters as access to care, patient dignity, confidentiality, and consent to treatment.

Read More

More about The Care Quality Commission (REF)

Related Topics

Open Document