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Evaluate The Effectiveness Of Organizational Systems And Policies In Promoting Good Practice In Communication

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2.3 Analyzing the effectiveness of organizational systems and policies in promoting good practice in communication This covers, structures, systems, procedures, practices, documents and information. 1. Care Quality Commission was established in 2009 for the purpose of making, Any good organization should promote good practice by respecting and promoting the rights of service users. This should include, using appropriate language, treat and respect service users as individual. 2. Healthcare and social worker must respect service users' rights and choices, allowing them to …show more content…

Panic alarm should be install on all cupboards and cabinets where care plans and sensitive information are kept. 8. Every organization must employ qualify staff to care for service users needs. 2.4 Suggested ways of improving the communication process in a health and social care. Staff should be trained in the field of Information Communication Technology (ICT). Good record keeping- Incident and Accident book must be kept up to date and all recording should be readable. Always check that all service users who use technology aids for are in good are in good condition. Staff should know not to argue in the presence of service users, this does not look for the organization's image. Every staff should know their duties, when working with colleagues. Respect and promote individual needs, by not discriminating against their gender, ethnicity, religion, culture and color. As a staff working in health sector, you may be stress. Always ask for help and deal with it professionally. Seek support from your line manager or other person you

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The obligation of a social worker is to be aware of individual differences as well as cultural and ethnic diversity while treating each client in a kind and courteous manner (Kirst-Ashman, & Hull, 2012, p. 412). In relation to the ethical principle of Clients who Lack Decision Making Capacity (1.14) the obligation of a social worker is to protect the rights of individuals who have been deemed “legally incompetent”. Everything done by the social worker should be in the best interest of that client (Kirst-Ashman, & Hull, 2012, p. 402). The core value of Social Justice is important do address because it ties in to many parts of the book. Social change efforts from the social worker are necessary in order to promote knowledge and cultural competency about the injustices and discrimination of individuals incarcerated in Crownsville hospital as well as the injustices and discrimination of Henrietta and the rest of her family (Kirst-Ashman, & Hull, 2012, p.

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Important thing of using information technology is more secured and quickest than the paper based ancient system it is also protective). It ensures the security of being heard the conversation between the cares providers. Anti- discriminatory and anti-oppressive activities minimise the chance of additional abuse. How to evaluate the people who are service user and worker before their entrance in care work were shown in POVA frame work. Partnership working makes closer within service provider and service also make possible way to know their requirement.

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Health care provider need to be open and transparent to the service user and the health care commissioner on how the service are. One way of doing this is to use relevant NICE guidance and quality standards to show where high quality care is being provided and highlight areas for improvement REF. The care quality commission (CQC) was established in 2009 to independently regulate, monitor, rate and inspect health and social care services in England, Its duty is to register providers and managers who meet the legal requirement to offer health and social care service to the people. REF CQC make sure the organisation meet the fundamental standards of quality and safety and also they have the right to publish what they find including performance rating to help people choose care.

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For example if they are unaware of how to approach certain situations they should speak to their supervisor to prevent them from not meeting the standards. Organisational Policies and Procedures One of the first policies is the positive promotion of the rights of individuals; this can be achieved by the health and social care provision displaying charters around the environment, which clearly state what rights the service users are entitled too. Additionally the organization should give newly appointed staff a handbook that enables them to understand what the organisation expects from them.

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They must also communicate in a friendly way so the client will not feel worried about being judged. Communication can create trust between clients and professional which is vital for this care setting; it involves verbal and non-verbal communication including spoken and written language,

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Ethics and Self-Care in Social Work Practice Ethics guide professional conduct, especially in social work, where practitioners navigate complex human issues. The NASW Code of Ethics outlines six core values foundational to social work practice, including service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence (NASW, 2021; Kirst-Ashman & Hull, 2023). These values reinforce ethical decision making and practice standards, equipping social workers to navigate dilemmas and uphold integrity (Kirst-Ashman & Hull, 2023). Aligning personal values with these standards is crucial for promoting well-being and empowerment, highlighting the importance of self-awareness in social work practices.

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individual, thereby keeping other staff informed and aware of current situations within the workplace. Also it is important that the information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. 2.1 Demonstrate how to establish the communication and language needs, wishes and preferences of individuals.

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The care we provide must be safe and effective. By looking at the evidence, making a professional judgment, then applying the knowledge when making decisions regards our own practice, we can ensure the care we deliver is done so in a safe way and in a way we are able to account for our actions. It is important that you are able to pass any knowledge gained to your staff to ensure their work is also carried out in a safe and accountable way. It is important for all who work in social care to be able to apply their knowledge. As a Manager, it is important that you ensure and encourage staff to embrace the idea of evidence-based practice.

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Human service professional are in every type of organization and community. Human service professional organizations provide codes of ethical responsibilities that each worker is urged to follow. Human service professional must “respect the privacy of the patient, collect only the information needed to provide the client with service, and the Human service professional should avoid intrusive actions”(Pasztor.2015) standards include respecting one’s culture and beliefs and for the relationships that matters most in the client’s life. Codes standards of Ethical responsibilities require human service professional to respect the imbalance of power in the patient client relationship and avoid any improper relationships with the patient, which includes sexual behavior and socializing, insulting language, and coercion. If an organization seeks to instill social responsibility the code of social responsibility and ethical responsibilities applies in both individual and group settings.

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In the ever changing landscape of health and social care and children and young person’s settings there are many pieces of government legislation and regulatory framework that service providers and organisations must now comply with. For example Care Quality Commission (CQC) introduced the essential standards of quality and safety which are central to the workplace. Every staff member has responsibility for providing good quality social care. Social care governance is the process by which organisations ensure good service delivery and promote good outcomes for people who use services.

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The dilemma lies in how the social work practitioner would respect the patient’s autonomy and determining whether the patient is competent. Furthermore, the social work practitioner is responsible for assessing whether the patient understands the consequences of his or her behaviours. Because, often than not, there are different risks associated with the patient’s refusal to medical treatment and services. Thus, in such cases, social workers would face the ethical dilemma of deciding whether to protect or limit the right of how the patient should live his or her life.

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In allied health professions, justice can be easier defined when it is divided into three subcategories. These subcategories; fair distribution, respect for people’s rights, and respect for morally acceptable laws, work to ensure the equal treatment of every member in society (Justice, 2010). Cindy should be influenced by justice and respect her clients’ human rights and the regulations surrounding his possibly harmful situation. Payne (2012) mentions that “Assessing and reporting on social issues and relationships makes sure that social care bureaucracies take these matters into account when they make decisions.” Payne essentially says that through reporting problems the standard of care from those who investigate them increases, therefore justice should increase as

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1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.

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Correspondingly, it will guide me to provide my clients with the ability to make informed consent. Additionally, this value is important to my future practice because it ensures that I become an advocate for my clients in every capacity, including human rights. Lastly, as a social worker, I will ensure that I work towards my clients being free from violence and the threat of violence (Heinonen & Spearman, 2010, p. 34). Secondly, as a social worker it is necessary that my practice is guided by my value of providing a service to humanity.

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Healthcare professionals mostly adopt patient rights, covering such matters as access to care, patient dignity, confidentiality, and consent to treatment.

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