Hi there, Peter here and welcome back to the Transition Guy. On today's episode we're going to be covering company culture and core values. So many business owners come to me moaning about their team. That their team is not quite right, they're not happy with their team, that they spend a lot of time trying to manage their team, that it drains them of energy and it's not the most pleasant thing going.
Some of the symptoms that business owners talk about is the fact that they consider their employees to be the biggest risk in their business. Their communication with their employees tends to be just top down, one directional. You might value skill over behavior. How good is a person as opposed to how well do they behave? You find yourself managing time all the time with them. You have a rigid sort of work schedule because you kind of just have no trust with your team. It's a be at your desk policy. You may find that these people actually don't work for you they work for the weekend, so they come in on a Monday morning, they bitch and moan that they're back at work, trying to recover from the weekend. By Wednesday they're no longer thinking about their business, they're thinking about the weekend coming up. You get one
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Now if you can relate to some of these symptoms and they're alive in your organization, the chances are you do not have properly defined core values and your culture in your business can be quite toxic, or in fact is quite toxic. The last 20 years the old term core values or company culture has become a lot more prevalent. It's normally what you would associate with the big corporate businesses and there's great examples of companies like Zappos where core values are so strong it actually makes the company really great. For those of you who have never shopped at Zappos, they're in the states, shop with them, give their customer care team a call, and their values are superb. They're a great example of it in